Diversity and Inclusion Manager

1 week ago


Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time
Tusker Contact Call Centre Team Leader - Watford

Location: Watford Croxley Green Business Park

Time Type: Full time

Job Requisition ID: 117499

Salary Range: £33,982 - £35,770

Flexible Working Options: Flexibility in when hours are worked

Job Summary

We are seeking a highly skilled and experienced Diversity and Inclusion Lead to join our team. The successful candidate will be responsible for managing our order bank, coaching a strong team, and ensuring the highest quality and standard of service is delivered to our drivers and customers.

Key Responsibilities
  • Manage the efficient and effective management of our order bank from new order placement to successful new car delivery.
  • Coach a strong team by developing their strengths, maximizing their talents, and ensuring they are equipped to deliver exceptional service.
  • Build strong relationships with partners, including customers, ADMs, and team supervisors.
  • Monitor and analyze team productivity, taking ownership of raised complaints and understanding their impact on team and business KPIs.
  • Develop and maintain a polite and professional telephone manner.
  • Utilize strong organizational and time management skills to prioritize tasks and meet deadlines.
About Working for Us

We are committed to creating an inclusive environment where everyone feels valued and respected. Our focus is on building an organization that reflects modern society and celebrates diversity in all its forms.

Benefits Package
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 24 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

If you are passionate about creating a diverse and inclusive workplace, we encourage you to apply for this exciting opportunity.



  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Lloyds Bank plc is committed to creating an inclusive and diverse work environment. We are seeking a highly skilled and experienced Diversity and Inclusion Lead to join our team. The successful candidate will be responsible for developing and implementing strategies to promote diversity and inclusion within the organization. This will involve working closely...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Lloyds Bank plc is committed to creating an inclusive and diverse work environment. We are seeking a highly skilled and experienced Diversity and Inclusion Lead to join our team. The successful candidate will be responsible for developing and implementing strategies to promote diversity and inclusion within the organization. This will involve working closely...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Our team is responsible for ensuring that our organization is inclusive and diverse. We are looking for a talented individual to join our team as a Diversity and Inclusion Lead. As a key member of our team, you will be responsible for developing and implementing strategies to promote diversity and inclusion within our organization. This will involve working...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Our team is responsible for ensuring that our organization is inclusive and diverse. We are looking for a talented individual to join our team as a Diversity and Inclusion Lead. As a key member of our team, you will be responsible for developing and implementing strategies to promote diversity and inclusion within our organization. This will involve working...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Tusker Contact Call Centre Team Leader - WatfordLocation: Watford Croxley Green Business ParkTime Type: Full timeJob Requisition ID: 117499Salary Range: £33,982 - £35,770Flexible Working Options: Flexibility in when hours are workedJob OverviewThe successful candidate will be responsible for the efficient and effective management of our order bank from new...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Tusker Contact Call Centre Team Leader - WatfordLocation: Watford Croxley Green Business ParkTime Type: Full timeJob Requisition ID: 117499Salary Range: £33,982 - £35,770Flexible Working Options: Flexibility in when hours are workedJob OverviewThe successful candidate will be responsible for the efficient and effective management of our order bank from new...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Tusker Order and Placing Team Leader - WatfordLocation: Watford Croxley Green Business ParkTime Type: Full timeJob Description Summary: Based in WatfordJob Description:JOB TITLE: Order & Placing Team LeaderSALARY: £33,982LOCATION: WatfordHOURS: Full-timeWORKING PATTERN: For the first 6 months you'll be in office for 5 days a week and then move to hybrid,...


  • Watford, Hertfordshire, United Kingdom Lloyds Bank plc Full time

    Tusker Order and Placing Team Leader - WatfordLocation: Watford Croxley Green Business ParkTime Type: Full timeJob Description Summary: Based in WatfordJob Description:JOB TITLE: Order & Placing Team LeaderSALARY: £33,982LOCATION: WatfordHOURS: Full-timeWORKING PATTERN: For the first 6 months you'll be in office for 5 days a week and then move to hybrid,...


  • Watford, Hertfordshire, United Kingdom Oliver Brookes Full time

    Job DescriptionEmployee Relations Case Manager, Watford, up to £55,000 plus excellent benefits, Permanent.Key Responsibilities:Support the business on a range of initiatives around employee relations, policy improvement, diversity, and inclusion.Take the lead on rolling out the employee relations strategy and creating a positive employee relations climate...


  • Watford, Hertfordshire, United Kingdom Oliver Brookes Full time

    Job DescriptionEmployee Relations Case Manager, Watford, up to £55,000 plus excellent benefits, Permanent.Key Responsibilities:Support the business on a range of initiatives around employee relations, policy improvement, diversity, and inclusion.Take the lead on rolling out the employee relations strategy and creating a positive employee relations climate...


  • Watford, Hertfordshire, United Kingdom Marks and Spencer Full time

    Unlock Your Potential as a Store Manager at Marks and SpencerWe are seeking an exceptional Store Manager to lead our Simply Food store in North West London. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing management team.Key Responsibilities:Drive profitability...


  • Watford, Hertfordshire, United Kingdom Marks and Spencer Full time

    Unlock Your Potential as a Store Manager at Marks and SpencerWe are seeking an exceptional Store Manager to lead our Simply Food store in North West London. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing management team.Key Responsibilities:Drive profitability...


  • Watford, Hertfordshire, United Kingdom Change Grow Live Full time

    Job Title: Homelessness Inclusion Health NurseJob Summary:We are seeking an experienced and compassionate Homelessness Inclusion Health Nurse to join our team at Change Grow Live. As a key member of our healthcare team, you will work closely with individuals experiencing homelessness to provide high-quality, trauma-informed care and support.Key...


  • Watford, Hertfordshire, United Kingdom Change Grow Live Full time

    Job Title: Homelessness Inclusion Health NurseJob Summary:We are seeking an experienced and compassionate Homelessness Inclusion Health Nurse to join our team at Change Grow Live. As a key member of our healthcare team, you will work closely with individuals experiencing homelessness to provide high-quality, trauma-informed care and support.Key...


  • Watford, Hertfordshire, United Kingdom NHS Full time

    Job Title: Homelessness Inclusion Health NurseWe are seeking a highly skilled and compassionate Homelessness Inclusion Health Nurse to join our team in Watford. As a key member of our outreach team, you will be responsible for providing high-quality healthcare services to individuals experiencing homelessness.Main Responsibilities:Develop therapeutic...


  • Watford, Hertfordshire, United Kingdom NHS Full time

    Job Title: Homelessness Inclusion Health NurseWe are seeking a highly skilled and compassionate Homelessness Inclusion Health Nurse to join our team in Watford. As a key member of our outreach team, you will be responsible for providing high-quality healthcare services to individuals experiencing homelessness.Main Responsibilities:Develop therapeutic...


  • Watford, Hertfordshire, United Kingdom Footasylum Full time

    We are seeking an experienced and motivated Assistant Shop Manager to join our team at Footasylum in Watford. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.The successful candidate will have a passion for fashion retail and a proven track record of managing and...


  • Watford, Hertfordshire, United Kingdom Footasylum Full time

    We are seeking an experienced and motivated Assistant Shop Manager to join our team at Footasylum in Watford. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.The successful candidate will have a passion for fashion retail and a proven track record of managing and...

  • Store Manager

    5 days ago


    Watford, Hertfordshire, United Kingdom Oliver Bonas Limited Full time

    Store Manager Job DescriptionWe are seeking a highly skilled and experienced Store Manager to lead our Watford store to success.As a Store Manager, you will be responsible for driving sales growth, motivating your team, and providing exceptional customer service. You will work closely with the Area Manager to achieve business objectives and develop...

  • Store Manager

    5 days ago


    Watford, Hertfordshire, United Kingdom Oliver Bonas Limited Full time

    Store Manager Job DescriptionWe are seeking a highly skilled and experienced Store Manager to lead our Watford store to success.As a Store Manager, you will be responsible for driving sales growth, motivating your team, and providing exceptional customer service. You will work closely with the Area Manager to achieve business objectives and develop...