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Business Analytics Specialist
2 months ago
Talent Hub is seeking a highly skilled Senior Data Analyst to join our team
About the Role:
We are looking for a talented Senior Data Analyst to drive our reporting and analysis, supporting business stakeholders across the organisation. As a Senior Data Analyst, you will work closely with our marketing teams to create recommendations for experimentation through structured testing and reporting. Your work will enable the wider team to solve problems, innovate and prioritise work effectively, as well as measuring performance.
Key Responsibilities:
- Lead the reporting, insight and analytics for the organisation, providing pro-active reporting and actionable insights, with a strong emphasis on customer acquisition and engagement and optimising lifetime member value.
- Regularly monitor and report on key customer data metrics.
- Support and provide guidance on the development of campaign and overall performance reporting, actionable insight and data-driven models for use across the customer lifecycle (e.g. engagement, attrition, life-time value, segmentation and recommendations/next best action modelling).
- Produce data visualizations to help support and communicate important learning.
- Incorporate qualitative findings into quantitative reporting where possible.
Requirements:
- Proven experience in a Data Analysis role, with experience of Microsoft Data Platforms including MS Dynamics 365 CRM and Power BI.
- Proficiency in data visualisation tools, such as Power BI, Tableau. Experience of using Microsoft Customer Insights, Microsoft Customer Data, Microsoft Fabric, social and email marketing analytics would be beneficial.
- Experience of creating new analytics processes.
- Experience in SQL, SAS, Python, or R programming would be beneficial.
What We Offer:
- 24 days holiday plus bank holidays.
- Healthcare.
- Hybrid working.
- Plus lots of other perks