Accommodation Coordinator

1 month ago

Manchester, United Kingdom BSC Education Limited Full time
Job Title: Accommodation Co-ordinator

Job Summary:

We are seeking an experienced Accommodation Co-ordinator to join our team at BSC Education Limited. The successful candidate will be responsible for coordinating all accommodation aspects for our adult colleges, ensuring that suitable provisions are made and maintaining a great working relationship with accommodation providers.

Key Responsibilities:

  • Ensure homestay providers are informed of all homestay enquiries/bookings and notify the admissions coordinators of homestay details being confirmed in a timely manner.
  • Act as the point of contact for admissions and sales teams regarding accommodation requests.
  • Have oversight of all nominated rooms and inform the Admissions and Accommodation Manager of any voids in advance to formulate a plan to fill them and maximize revenue.
  • Source ad hoc residential options when allocated rooms are full.
  • Collaborate with providers and college teams to ensure complaints are limited and the quality of accommodation provided to students is exceptional.
  • Liaise with admissions for any pre-arrival issues/changes and support colleges with any issues post-arrival.
  • Effectively deal with arising challenges, resolve complaints, and escalate issues to the Admissions and Accommodation Manager.
  • Build and maintain strong relationships with internal and external stakeholders.

Requirements:

  • 2+ years' experience in accommodation and/or hospitality.
  • IT proficiency with Microsoft Office products.
  • Fluent in English.

Desired Experience/Skills:

  • Previous experience in the education sector would be advantageous.

What We Offer:

BSC Education Limited is committed to providing a creative, rewarding, and successful learning and working environment for our students and team. We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable.

We are committed to safeguarding and promoting the welfare of the children and young/vulnerable people and expect all team members to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including check with past employers to cover the last 5 years and the Disclosure and barring service. BSC may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media.

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