Accommodation Office Team Leader
5 days ago
At Greene King, we're passionate about delivering exceptional customer experiences. As a Team Leader in our Accommodation Office, you'll play a vital role in ensuring our guests receive a warm welcome and memorable stay.
Key Responsibilities:
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs smoothly
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with promptly
- Provide customers with a heartfelt and memorable experience each time they visit
What You'll Bring:
- A great eye for detail, ensuring every aspect of the guest experience is exceptional
- Excellent communication and leadership skills, with the ability to motivate and inspire the team
- A positive can-do attitude and a passion for delivering outstanding customer service
- The ability to think on your feet and adapt to changing situations
What We Offer:
- A competitive salary and pension contribution
- The opportunity to further your career across our well-known brands
- Discounts on food and drink, as well as retail and travel
- A free employee assistance program, providing support for mental health, well-being, and more
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