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Facilities Coordinator

1 month ago

Manchester, United Kingdom Unite Foundation Full time
About the Role

We are seeking a highly skilled and experienced Facilities Coordinator to join our Customer Operations team at Unite Students. As a Facilities Coordinator, you will play a key role in ensuring the smooth operation of our properties, providing exceptional customer service to our students, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage and coordinate the delivery of planned and reactive maintenance services across a cluster of properties.
  • Lead and motivate a team of Housekeeping and Facilities staff to achieve exceptional customer service standards.
  • Ensure compliance with all relevant Health and Safety assessments and monitoring across the cluster.
  • Develop and implement strategies to improve team performance and employee engagement.
  • Collaborate with the facilities engineering team to maintain our properties in excellent condition.
  • Conduct regular building checks to ensure our buildings are clean, safe, and secure.
  • Support the delivery of our sustainability strategies to provide net-zero carbon accommodation and create resilient, resource-efficient assets.
What We're Looking For
  • A confident and experienced leader who can motivate and inspire a team to deliver exceptional customer service.
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues, students, and external partners.
  • Ability to manage competing demands and priorities, with a focus on delivering high-quality results in a fast-paced environment.
  • Detail-oriented and organized, with a strong focus on quality and attention to detail.
  • A commitment to diversity, equity, and inclusion, with a passion for creating a welcoming and inclusive environment for all.
What We Offer
  • A competitive salary and benefits package, including a discretionary annual bonus and a generous pension scheme.
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
  • A range of benefits to support your health and wellbeing, including a Healthcare Cash Plan, an Employee Assistance Programme, and a Wellbeing platform.
  • Enhanced Family Leave, including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
  • Lots of other great benefits, including an annual ShareSave scheme, Employee Life Assurance, and a discounts portal.
About Unite Students

Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We're proud to be an employer that embraces individuality and is passionate about building inclusive teams. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.