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Client Relations Executive

2 months ago

Manchester, United Kingdom THG Full time

About THG

THG is a dynamic, international technology enterprise that excels in connecting brands directly with consumers. Our cutting-edge proprietary technology and infrastructure support a vast array of beauty, nutrition, and lifestyle brands, driving significant growth for our clients on a global scale.

Our workforce consists of over 7,000 driven individuals worldwide. We foster a culture that is both fast-paced and entrepreneurial, which has been instrumental in our remarkable expansion.

We are continuously seeking talented individuals who can introduce innovative and fresh perspectives to THG, contributing to our exciting journey forward. If you are prepared to advance your career, embrace daily challenges, and adapt to the evolving world, THG is the place for you.

Life at THG Ingenuity

THG Ingenuity offers a comprehensive digital commerce ecosystem, designed to empower brands without limitations. Our global, scalable, and integrated tech platform serves as a singular solution, addressing challenges and facilitating direct-to-consumer engagement. Our esteemed client roster includes globally recognized names such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Technology is the cornerstone of THG, engineered to empower both brands and consumers. The Ingenuity ecosystem consolidates all essential components for successful e-commerce initiatives under one roof, encompassing everything from hosting and data analytics to warehousing and fulfillment. We simplify the complexities of digital commerce, enabling brands to establish direct and meaningful connections with their customers.

Role Overview

As a key member of a rapidly expanding sales team, you will be offering a transformative solution in the e-commerce sector, a globally unique direct-to-consumer offering. You will engage with brands worldwide, helping them strategize on how to present their products to a global audience.

Key Responsibilities

  • Consult with brands regarding their direct-to-consumer goals and the challenges they encounter.
  • Leverage your expertise to maximize the THG Ingenuity platform and its solutions.
  • Utilize your networking skills to identify and engage potential clients.
  • Collaborate closely with Sales Development to cultivate a robust and promising pipeline.
  • Establish and maintain strong, enduring customer relationships.
  • Develop and execute tactical plans to meet sales objectives and expand the prospect and future customer base.
  • Approach potential clients through various channels including cold calls, emails, and networking events.
  • Prepare business presentations and proposals for prospective clients.
  • Manage sales funnel processes and utilize CRM systems effectively.
  • Address customer inquiries and oversee contractual agreements through to successful onboarding.
  • Participate in product evaluations and new product development, contributing to pricing and proposition evolution.

Required Skills

  • Significant experience in new business sales.
  • Proven track record in solution sales with deals exceeding $5M.
  • Minimum of 5 years of experience in solution sales.
  • Familiarity with Sales Process Methodology and CRM systems.
  • Exceptional listening, negotiation, and presentation abilities.
  • Experience with tools such as LinkedIn, CRM, and Docusign to enhance performance.
  • Proficient in PowerPoint, Word, Excel, and similar office software.

Campus Environment

Our campus is the hub of creativity and collaboration.

It features a state-of-the-art office space designed to foster innovation and teamwork.

Enjoy amenities such as a complimentary on-site gym, healthcare services, and daily food and beverage offerings.

Employee Benefits

We offer a comprehensive benefits package, including:

  • Enhanced maternity/paternity leave.
  • Annual charity day allowance.
  • Discounts on wellness products from THG.
  • 25 days of annual leave plus a day off for your birthday.
  • Access to a free on-site gym.
  • Complimentary on-site healthcare services.
  • Technology savings scheme.
  • Free parking.

Diversity and Inclusion Commitment

THG is dedicated to fostering a diverse and inclusive workplace and welcomes applications from all segments of the community.

We encourage individuals to reach out if they require accommodations during the application process without needing to disclose any disabilities or conditions—simply specify your needs. If you are uncertain about what accommodations to request, we can assist you in exploring available options.

THG is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community.