Account Management Team Lead

4 weeks ago

Edinburgh, Edinburgh, United Kingdom Choice Consultants Full time
Italian Speaking Account Manager – (Leading Property Website)

Home based anywhere in the UK | Basic to £37K + uncapped bonus (On target bonus £7.5K) + a long list of benefits

Home Based anywhere in the UK

Our client, a market leading technology-based organisation operating in the fastest growing media sector, requires a home based Telephone Account Manager to service a designated base of key client accounts and generate new business in Europe.

The Company
  • A market leading technology based organisation operating in the property sector.
  • Biggest home-grown web brand in the UK
  • High-profile household brand and one of the UK's top websites.
  • Continually at the forefront of technology innovation in their field, they are very much early adopters and technology leaders in their industry.
  • Their online product offering enhances and increases their clients' sales, providing marketing and information through a powerful media based solution.
The Role
  • Building and maintaining relationships with key decision makers of clients, ensuring that the relationship is nurtured and grown.
  • Understanding your customers' needs, recommending suitable solutions, and delivering excellent service.
  • Selling their full portfolio, demonstrating the value in their proposition, and presenting business reports designed to increase membership brand loyalty.
  • You will have the support and backup of strong case studies, metrics, and marketing information.

Your responsibilities will be to:

  • Proactively maintain regular contact with existing clients to establish and build close working relationships.
  • Interpreting and explaining client data to help demonstrate portfolios' value.
  • Ensure that customers are aware of partnerships and full portfolio of available products.
  • Source new business opportunities.
  • Ensuring quality customer engagement, with high level of business acumen and product knowledge.
  • Identify and conducting relevant training opportunities to support the relationship.
  • Conduct product and service training with clients.
  • Achieve sales revenue, new product, and activity targets.
  • Maintaining accurate up-to-date records, high-quality information in CRM.
  • Be responsible for your product, market, and competitor knowledge.
  • Drive the satisfactory resolution of customer queries and complaints to completion.
The Candidate

To apply, you will have a proven track record of phone-based consultative selling of any type of B2B product.

We are particularly keen to speak to sales candidates with experience of:

  • Digital Media (Recruitment advertising, Online Display Advertising)
  • Digital marketing solutions (Recruitment advertising, Online Display Advertising, Websites, SEO, Google, Facebook, etc)
  • SaaS sales to business customers.

You will require a stable work history.

Ideally, you will require:

  • Proven relationship-building, account management, and new business skills.
  • Experience of working in a multi-product environment.
  • Self-motivated and results-oriented with the ability to work on your own initiative.
  • Outstanding organisational and time management skills.
  • Experience in helping and supporting customers to understand the value of and how to unlock their digital potential.
  • Ability to manage your own time effectively and work to tight deadlines.
  • Happy working in a fast-moving performance-led environment.
  • Strong verbal and written communication skills.
  • Structured, disciplined, energetic, committed to individual and group improvement.
  • The ability to negotiate and influence.
  • The ability to understand and analyse data and select and articulate findings.
  • A natural problem solver with the ability to take ownership and resolve issues.
  • Good IT skills, with competence in Microsoft Word, Excel/PowerPoint or Google Slides/Sheets.
  • Ability to speak French, Italian, or Spanish would be preferable.
The Package
  • Rarely available opportunity to join a genuine No.1 market leader at the forefront of their sector in a senior sales role.
  • You will be given full training and development and the opportunity to work in a rewarding environment.

Basic salary to £37K + Uncapped bonus (On target bonus £7.5K) + 25 Days Holiday + Bank Holidays + long list of benefits associated with a leading brand.

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