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Customer Service Representative

2 months ago

Poole, Poole, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

What We Offer

  • Competitive hourly pay rate based on equal opportunity and pay structures
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills and ability to work effectively with customers
  • Flexibility to start a shift early or finish late
  • Positive approach to changing priorities and ability to work collaboratively with colleagues
  • Drive and passion to work hard and make the store a success

Why Join Lidl?

We are proud to be a supportive team with big ambitions, and we offer a range of benefits and opportunities for career progression. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}