Front of House Supervisor
1 day ago
Job Summary
We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a key member of our restaurant management team, you will be responsible for ensuring exceptional customer service, maintaining high standards of quality and cleanliness, and leading a team of front-of-house staff to achieve sales and profit targets.
Key Responsibilities
- Lead and manage the front-of-house team to deliver exceptional customer service and maintain high standards of quality and cleanliness.
- Monitor and control stock levels, manage inventory, and maintain accurate records.
- Develop and implement strategies to improve sales and profit performance, including upselling and promoting menu items.
- Train and develop front-of-house staff to ensure they have the skills and knowledge to deliver exceptional customer service.
- Manage and resolve customer complaints and issues in a professional and timely manner.
- Collaborate with the restaurant management team to achieve business objectives and maintain a positive working environment.
- Ensure compliance with health and safety regulations, food safety standards, and company policies.
Requirements
- Proven experience as a front-of-house supervisor or duty manager in a fast-paced restaurant environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong knowledge of customer service principles and practices.
- Ability to work under pressure and manage multiple tasks and priorities.
- Basic computer literacy and familiarity with point-of-sale systems.
What We Offer
As a Front of House Supervisor at German Doner Kebab, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a successful and growing company. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.
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