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Front of House Supervisor

2 months ago

Hounslow, Greater London, United Kingdom German Doner Kebab Full time

Front of House Leadership Opportunity

We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab in Hounslow, London. As a key member of our management team, you will be responsible for ensuring exceptional guest service, maintaining high standards of cleanliness and quality, and driving sales and profit growth.

Key Responsibilities:

  • Lead and manage the Front of House team to deliver outstanding guest service and maintain high standards of quality and cleanliness.
  • Develop and implement strategies to drive sales and profit growth, including upselling and promoting our menu offerings.
  • Monitor and control stock inventory, ensuring accurate ordering and minimizing waste.
  • Ensure compliance with food safety and health and safety regulations, and maintain a clean and safe working environment.
  • Collaborate with the General Store Manager to coordinate all aspects of the Front of House, including staff scheduling, training, and performance management.
  • Provide excellent leadership and coaching to the Front of House team, promoting a positive and productive working environment.
  • Monitor and analyze sales data, identifying trends and opportunities to drive growth and improve customer satisfaction.
  • Develop and implement effective communication strategies to keep the team informed and engaged.
  • Ensure that all employees adhere to company uniform standards and maintain a high level of professionalism at all times.

Requirements:

  • Proven experience as a Front of House Supervisor or Duty Manager in the food industry.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong knowledge of guest service management and quality control procedures.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Computer literacy and familiarity with POS systems.
  • Financial management skills and ability to analyze sales data.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.