Senior Program Manager

6 days ago

London, Greater London, United Kingdom Amazon Full time
Job Description

Job Title: Senior Program Manager - Selection Conversion

Job Summary:

We are seeking a highly skilled Senior Program Manager to join our Retail team in Sydney. As a Senior Program Manager, you will be responsible for developing and leading programs that drive improved efficiency of new and existing products. You will own multiple workstreams that improve the discoverability, availability, and customer-facing information of products across the store.

Key Responsibilities:

  • Own the analysis and insight generation for your workstreams through the use of SQL and other relevant data analysis techniques.
  • Develop and own the delivery of a multi-year selection conversion strategy roadmap, continually iterating on this with new initiatives and insights each year.
  • Work with partner technical teams to review and recommend iterations to existing machine learning and forecasting models.
  • Achieve business and program objectives to drive improvements within the efficiency of Amazon's Retail selection.
  • Own the reporting and updates of workstream performance and implement short to medium-term actions to bridge performance when required.
  • Own the development, launch, and continual improvement of selection conversion deep dive tools for your Retail stakeholder base.
  • Use strong interpersonal and program management skills to influence local and global tech and non-tech teams and hold stakeholders to high delivery standards.
  • Own the launch and post-launch processes for new products that deliver scalable and/or automated solutions to program priorities.

Requirements:

  • Bachelor's degree
  • 7+ years of account management, project or program management, or buying experience
  • Experience using data to influence business decisions
  • Demonstrated track record of success in meeting and exceeding business and/or financial KPIs
  • Experience with large data sets and insight generation using Excel, SQL, or other data analysis tools
  • Exceptional written and verbal communication skills
  • Experience owning launch and post-launch product processes
  • Experience with AWS services, including S3 and Redshift
  • Experience in statistical analysis using R and/or Python to perform cluster analysis and/or next best action identification
  • Knowledge of SQL at an advanced level

About Amazon:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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