IT Learning Specialist

2 days ago


Bristol, Bristol, United Kingdom RPC Full time

About the Role

The IT Learning Specialist will play a key part in designing and delivering learning solutions for RPC's firm-wide IT systems. This will involve creating engaging and interactive content, including trainer-led virtual and in-person group sessions, self-directed learning, one-to-one coaching, and tipsheets.

Key Responsibilities

  • Design and deliver induction IT learning sessions to new joiners on standard and customized applications.
  • Lead the delivery of an engaging and interactive, scenario-based IT learning curriculum.
  • Provide IT learning to all global offices in-person when needed or using remote IT learning delivery tools.
  • Travel between offices to deliver IT learning and collaborate with stakeholders.
  • Design, create, and maintain high-quality interactive and engaging learning materials.
  • Work with subject matter experts and stakeholders to identify learning needs and develop effective learning solutions.
  • Analyze the quality and effectiveness of learning delivered using assessment and feedback reports.
  • Accurately record all IT learning activity to facilitate management reporting.
  • Proactively identify and pursue learning opportunities arising from user queries.
  • Generate ideas for sessions to be added to the IT Learning Curriculum.
  • Undertake administrative tasks to support management information reporting.

Requirements

  • At least two years' experience providing IT learning in a legal or professional services environment.
  • In-depth knowledge of Microsoft products and technologies used in the legal profession.
  • Proven track record in design and production of self-directed learning content.
  • Excellent verbal, written, and presentational skills.
  • An eye for detail and ability to produce articulate, accurate, and succinct learning material.
  • Experience of delivering learning for significant IT projects.

About RPC

RPC is a leading law firm with a strong commitment to delivering exceptional client service. We are seeking a highly skilled IT Learning Specialist to join our team and contribute to our ongoing success.



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