Operations Manager

1 week ago


Ealing, Greater London, United Kingdom Sage Global Services Limited Full time

About Sage Global Services Limited

We are a leading provider of specialized services to individuals and families affected by mental health, domestic violence, and alcohol and substance misuse issues.

Job Summary

We are seeking a highly skilled and experienced Service Delivery Coordinator to join our Senior Management Team. As a key member of our team, you will be responsible for ensuring the delivery of our services meets high standards and expected Key Performance Indicators.

Key Responsibilities

  • Provide contract and staff management to a range of services
  • Ensure the delivery of services meets high standards and expected Key Performance Indicators
  • Develop and sustain positive working relationships and partnerships
  • Undertake problem-solving and ensure performance and service improvements
  • Line management and supervision of staff

Requirements

  • Counselling qualification and experience working within a relevant field
  • Experience in providing line management and supervision
  • Ability to develop and sustain positive working relationships and partnerships
  • Ability to undertake problem-solving and ensure performance and service improvements

What We Offer

  • Competitive salaries with opportunities for career growth
  • 25 days annual leave, plus statutory holidays with a stepped increase in annual leave after year 2 to year 6 rising 1 day each year from 25 to 30 days in year 6
  • Annual leave is calculated on a pro-rata basis for part-time staff
  • Up to 5 days of study leave after 1 year in service
  • Opportunities for continuous professional development
  • Ringfenced personal training budget
  • Fully paid DBS check (Enhanced Level)


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