Customer Experience Champion

1 week ago


Devon, United Kingdom Markerstudy Group Full time

About the Role

We are seeking a highly motivated and detail-oriented Renewal Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for handling customer renewals with accuracy and efficiency.

Key Responsibilities

  • Process customer renewals in a timely and accurate manner
  • Provide exceptional customer service through phone and email interactions
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Process data and maintain accurate records
  • Stay up-to-date with industry developments and regulatory requirements

About You

We are looking for a strong communicator with excellent attention to detail and a positive approach to problem-solving. You will have:

  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer

We offer a comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role. You will have the opportunity to develop your career within our company and work in a dynamic and supportive team environment.


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