Customer Service Representative

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Freedom Leisure Full time
{"title": "Customer Service Assistant", "description": "Make a Difference in Your Local Community

At Freedom Leisure, we're passionate about supporting people to improve their lives through leisure. If you're driven to inspire others to be more active and improve their wellbeing, we want to hear from you.

We're a not-for-profit leisure trust with a strong purpose and commitment to supporting our local communities. Our team is dedicated to providing fun and welcoming sessions to encourage people to become more active, both within our leisure centres and in the local community.

We're looking for a Customer Service Assistant to join our team at GL1. As the first point of contact for customers, you'll deliver exceptional customer service at all times. Ideally, you'll have experience of dealing with customers, either face to face or via the telephone.

Your responsibilities will include operating the till, processing memberships, preparing and selling food and drink, and ensuring a great service is received by all our customers. We want our employees and customers to have the best experience possible, so if this sounds like you, we'd love to hear from you.

Key Responsibilities:
  • Deliver exceptional customer service at all times
  • Promote and sell our products and services
  • Operate the till and process memberships
  • Prepare and sell food and drink
  • Ensure a great service is received by all customers
Benefits:
  • Flexible working hours
  • Training and development provided
  • Paid annual leave
  • Fun and busy environment
  • Discounted Staff Membership
  • Potential permanent work opportunities
  • Opportunities to build an exciting career
  • Rewarding role supporting health & fitness in the community
Requirements:
  • Experience of serving customers in a face to face environment
  • Ability to prioritise
  • Team orientated approach
  • Be friendly, helpful and polite
", "lang_code": "en"}

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