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Medical Secretary
2 months ago
About the Role
The Countess of Chester Hospital NHS Foundation Trust is seeking a highly skilled and motivated Medical Secretary to join our Paediatric Department. As a Medical Secretary, you will provide administrative support to the Paediatric Diabetes Team and the wider Paediatric Administrative Team.
Main Responsibilities
- Provide a comprehensive administrative service to the Diabetes team, working with the secretarial team to manage busy workloads and shifting priorities.
- Type clinic letters, referrals, and other correspondence using digital dictation, prioritizing urgent and Fast Track correspondence while maintaining awareness of Trust targets for outpatient letters.
- Coordinate all aspects of meetings and appointment arrangements, including maintaining an Outlook Calendar, confirming staff availability, booking rooms, arranging catering, constructing agendas, taking, typing, and distributing minutes.
- Ensure all databases are kept up to date with regular data inputting.
- Show a caring and professional approach towards patients, relatives, and carers, acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner.
- Support Diabetes training events by booking meetings, composing and sending out invitations, booking and confirming training events with participants, organizing catering, liaising and booking medical representatives, assisting with the design and production of training materials and agendas, etc.
- Provide administrative support at regular diabetes meetings, including taking and typing minutes.
About Us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate, and outpatient facility
- Tarporley War Memorial Hospital: a base for community services serving the local rural population
The Trust employs over 6258 staff (headcount), which includes temporary bank staff, and provides acute emergency and elective services, primary care direct access services, and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire, as well as the Deeside area of Flintshire, which has a population of approximately 50,000.
The Trust is a busy district general hospital, and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient, and diagnostic), ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Person Specification
Qualifications
- NVQ 3 or equivalent
- GCSE standard (English) or equivalent
Desirable
- AMSPAR Medical Secretarial Diploma or equivalent
Knowledge and Experience
- Recent secretarial/administrative experience
- Knowledge of Microsoft Office Packages
Desirable
- Experience as a medical support secretary or medical audio typist
- Knowledge/experience of specific patient administration systems
- Knowledge of Medical Terminology
- Knowledge of NHS or other health/social care settings
