Housing Services Coordinator

4 weeks ago


North Seaton Northumberland, United Kingdom Bernicia Full time £35,211
Housing Services Coordinator

Contract:
Permanent

Hours:
Full-time, 37 hours, Mon – Fri

Salary:
£35,211 per annum (inclusive of car allowance).

Are you dedicated to enhancing Housing Services? If so, the Housing Services Coordinator role is tailored for you.

In this position, you will assist and guide clients who may encounter challenges in meeting their rental obligations and experiencing financial hardships. You will provide clients with precise information regarding their accounts and the various payment alternatives available to them.

Your responsibilities will include overseeing accounts to ensure timely communication with clients and directing them to suitable organizations for specialized debt and benefit advice when necessary.

Applicants should possess experience in a Housing Management setting, along with a thorough understanding of Housing legislation.


  • Proficient IT skills, especially with Microsoft applications

Enjoy 28 days of annual leave plus bank holidays.

  • Opportunity to work from home up to 2 days a week, if suitable for your role.
  • Significant savings on everyday expenses through discounts on shopping, groceries, vacations, and leisure activities via our Bernicia Own Benefits platform.
  • Comprehensive pension scheme.

Our mission is to assist individuals in need of housing.
We firmly believe that a stable home enables many other possibilities, which is why we strive to provide excellent homes and services that facilitate this.


  • We are recognized as one of the North East's largest and most successful housing providers, engaged in building, renting, selling, and managing homes while delivering services to over 60,000 clients.
  • This position will require an enhanced DBS check.

As such, a current and valid driving license is essential.

Bernicia is fully committed to promoting equal opportunities and encourages applications from groups currently underrepresented within the organization.



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