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Housing Management Professional

2 months ago

Liverpool, Liverpool, United Kingdom Nacro Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our Housing Management Team at Nacro. As a Housing Management Professional, you will play a vital role in supporting our customers at risk of homelessness, providing intensive housing management services, and working closely with external agencies to ensure the best possible outcomes.

Key Responsibilities
  • Directly support tenants to manage their tenancies, assisting with housing benefit claims and signposting to relevant support services.
  • Work with the Nacro Housing Management Team to ensure correct tenancies are issued, new tenancies are signed up, and service users understand and accept tenancy obligations.
  • Partner with the Housing Management team to ensure compliance with Tenure Law, Housing policies, and procedures.
  • Ensure all required health & safety checks are undertaken, taking necessary remedial action.
Requirements
  • Experience of working in a support role, using coaching techniques to promote independence.
  • Qualification in Housing and understanding of the welfare benefits system.
  • GCSE grade C or equivalent in English and Maths.
  • Ability to build rapport and trusted relationships with customers and external agencies.
  • Previous experience in Housing Management is desirable.
  • Enhanced DBS check.
What We Offer

Nacro offers a supportive and dynamic work environment, with opportunities for professional development and growth. As a Housing Management Professional, you will have the chance to make a real difference in the lives of our customers and contribute to our mission of changing lives and building stronger communities.