Service Support Consultant

4 weeks ago


Ipswich, Suffolk, United Kingdom Silcom Recruitment Limited Full time

Silcom Recruitment Limited is seeking a knowledgeable and skilled Service Support Consultant to join our dynamic team.


Key Responsibilities & Qualifications:
• Welcome clients and assist them with their service requirements.

• Organize appointments and oversee the service schedule.

• Collaborate with technicians to guarantee prompt and effective service delivery.

• Keep clients updated on the status of their service and any additional work that may be necessary.

• Address client inquiries and resolve any service-related concerns.

• Maintain client records and update service histories accordingly.

• Advocate for supplementary services and products that enhance client satisfaction.

• Enjoy 25 days of annual leave.

• Work hours are Monday to Friday from 8:00 AM to 5:30 PM, with alternating Saturdays from 8:00 AM to 1:00 PM.


If you possess the enthusiasm, expertise, and experience to excel as a Service Support Consultant, we encourage you to consider this opportunity.



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