Assistant Service Manager

4 days ago


Dagenham, Greater London, United Kingdom Pybus Recruitment Full time £40,000

Job Summary:

We are seeking an experienced Assistant Service Manager to join our team at Pybus Recruitment. As a key member of our service department, you will be responsible for assisting the Aftersales Manager with the day-to-day operations of the service department.

Key Responsibilities:

  • Assist the Aftersales Manager in the management of the service department, including personnel and operations.
  • Anticipate and identify customer needs, and take responsibility for resolving customer problems.
  • Organize and operate the service function within the dealership, optimizing the use of available resources and ensuring the highest level of customer service is maintained.
  • Support the effective management of the dealership's Aftersales function.
  • Deliver the most positive customer experience possible, in line with our client's PPA.
  • Be a Subject Matter Champion, supporting colleagues with knowledge, skills, and expertise to improve business performance and profit.
  • Identify opportunities for reducing waste/inefficiency or improving quality.

What We Offer:

  • A competitive salary.
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
  • Pension Scheme & Life Assurance.
  • Discount on Service, Bodyshop, and Parts.
  • Cycle to work purchase scheme.
  • Access to Perks at Work discount website.

Requirements:

  • A full and valid driving licence.


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