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Process Improvement Specialist
2 months ago
About the Role
The EU Amazon Customer Excellence System team (ACES) is seeking a highly skilled and experienced Process Improvement Specialist to join our team. As a key member of our team, you will be responsible for driving process improvement initiatives across the EU Operations network.
Key Responsibilities
- Develop and implement process improvement plans to drive efficiency and effectiveness across the EU Operations network.
- Collaborate with cross-functional teams to identify and prioritize process improvement opportunities.
- Design and implement process metrics and training materials to ensure high process standards.
- Build and maintain relationships with WW teams to share knowledge and best practices.
- Work closely with the extended EU ACES team to define and implement process improvements.
Requirements
- Completed Bachelor Degree (Math, Engineering, Science, Business).
- Large scale, cross-functional project management experience.
- Proficient in training & coaching Lean Six Sigma principles.
- Demonstrable problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment.
- Experience with analytical tools such as SQL, Tableau or Microsoft Access.
About the Team
The Amazon Customer Excellence Systems (ACES) team plays a critical role in orchestrating cross-functional technology and continuous improvement projects from scoping and design through to test and rollout of final solutions.
