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Service Desk Analyst
2 months ago
We are seeking a skilled Service Desk Analyst to join our team, providing technical support and resolving IT incidents and service requests. As a key member of our Infrastructure and Service Desk team, you will be the first point of contact for internal customers, offering direct support and resolving technical queries and requests.
Key Responsibilities:- Provide technical support and resolve IT incidents and service requests
- Act as the first point of contact for internal customers
- Offer direct support and resolve technical queries and requests
- Maintain asset register
- Repair IT equipment
- Direct experience of a service desk
- Good understanding of Microsoft technologies
- Good understanding of software applications
- Understanding of computer hardware repair
To be successful in this role, you must be resident in the UK and have the right to work in the UK. We are committed to building a diverse and inclusive team and encourage applications from anyone who wants to be part of that future.
We are working to improve the diversity of our team and strongly encourage people from all backgrounds to apply. We are particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
We believe everyone deserves to live the best life they can after stroke. Our team is dedicated to providing specialist support, funding critical research, and campaigning to make sure people affected by stroke get the very best care and support to rebuild their lives.
