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Veterinary Front Desk Assistant

2 months ago

Bournemouth, Bournemouth, United Kingdom CVS Group Plc Full time

About CVS Group Plc

We are a leading integrated veterinary services provider in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce division.

Our success is driven by the passion of our people for animals and making pets a priority.

About the Role

We are seeking an enthusiastic individual to join our team as a Veterinary Receptionist at Stokewood Veterinary Centre.

Key Responsibilities

  • Answering phones and booking appointments
  • Responding to queries via phone, in person, and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • Providing a warm and welcoming experience to clients

Requirements

  • Previous Receptionist experience is essential, veterinary experience is a plus
  • Resilient with the ability to cope with potentially distressing situations
  • Excellent communication and customer service skills
  • Positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and database management systems

What We Can Offer

We offer a range of benefits and a positive work environment.