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Service User Support Advisor
3 months ago
Become a vital member of the NRS Healthcare team and contribute to meaningful change every day
Are you driven by a desire to improve the lives of others? NRS Healthcare is on the lookout for an enthusiastic TECS Advisor to join our Technology Enabled Care Services (TECS) team. In this role, you will be instrumental in delivering exceptional support and care to our service users.
About NRS HealthcareNRS Healthcare partners with local authorities and NHS Trusts across the UK to provide innovative solutions that foster independence and enhance the quality of life for individuals. Join us in our commitment to making a positive impact.
Key Responsibilities- Act as the initial point of contact for service users
- Manage inquiries via phone and email
- Coordinate client communications effectively
- Oversee financial transactions
- Conduct follow-ups after trials
- Provide basic product guidance
- Assist supervisors and management
We seek a highly motivated individual with a strong background in customer service. Excellent communication skills, meticulous attention to detail, and proficiency in MS Excel, Word, and Outlook are essential. While experience in health or social care is advantageous, your dedication to providing outstanding service will distinguish you.
What We Offer- Competitive salary packages
- Comprehensive sick leave benefits
- Pension plan and life insurance
- Exclusive discounts for employees
- Bike-to-work initiatives
- Complimentary parking
- Employee assistance programs
If you are ready to embrace a fulfilling challenge and help enhance independence and quality of life, consider a position with NRS Healthcare as a TECS Advisor.
NRS Healthcare values diversity and is committed to fostering an inclusive workplace for all employees.
