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Senior IT Systems Administrator

2 months ago

Bath, Bath and North East Somerset, United Kingdom Talent Full time
Job Overview
  • Contract Position in the Public Sector
  • Flexible Work Arrangement
  • Competitive Daily Rate
  • Mandatory Active Security Clearance

Position Summary

We are seeking a highly skilled Senior Systems Administrator to deliver expert technical guidance and support for our client's IT systems. This role involves overseeing the provision of technical services, ensuring the organization's infrastructure, servers, systems, and communications operate efficiently at a third-line support level.

Key Qualifications and Skills

  • Extensive technical proficiency across a diverse range of Server, Storage, and Networking technologies at a 3rd Line Support level.
  • In-depth experience with Windows Servers, Virtualization technologies, and enterprise storage solutions within a large-scale environment.
  • Proficient in supporting Cloud-based technologies.
  • Strong understanding of IT security best practices.
  • Demonstrated experience in leadership and team development within a technical support environment.
  • Exceptional written and verbal communication skills for producing reports and delivering presentations at an organizational level.
  • Ability to effectively communicate with staff at all levels.
  • Strong documentation skills to present information clearly and logically.
  • Excellent planning and organizational abilities to meet requirements effectively.

Responsibilities

Technical Delivery

  1. Provide third-line technical support to operational and project teams as needed.
  2. Utilize diagnostic tools to identify and resolve complex issues, ensuring adherence to service level agreements.
  3. Conduct intricate configuration and installation of server, storage, and communication platforms for routine changes or projects.
  4. Establish and implement standards for configurations, tools, and products.
  5. Maintain comprehensive system documentation, including standards, security protocols, and configuration details.
  6. Employ management software and analytical tools to gather system statistics, assess performance, and generate improvement proposals.

Work Management

  1. Serve as a point of reference for incident and change management inquiries.
  2. Ensure timely resolution of incidents within SLA targets.
  3. Oversee Change Requests from initiation to completion.
  4. Address customer complaints and escalate issues as necessary.

** Active Security Clearance Required **

Next Steps

If you meet the qualifications and possess the necessary skills for this role, along with an active security clearance, we encourage you to submit your application for consideration.