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Concierge - London

2 months ago

London, Greater London, United Kingdom Charlotte Street Hotel Full time
Concierge Opportunity at Charlotte Street Hotel

We are seeking a highly skilled and experienced Concierge to join our team at Charlotte Street Hotel. As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Manage the concierge desk operations, ensuring smooth and efficient service delivery.
  • Respond to guest inquiries and requests, providing accurate and timely information.
  • Assist guests with transportation arrangements, including taxi bookings and airport transfers.
  • Offer personalized recommendations for local attractions, restaurants, and activities.
  • Collaborate with other hotel staff to provide seamless service across departments.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of local attractions and services.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on hotel services and amenities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, please submit your application.