Concierge Assistant

4 weeks ago


London, Greater London, United Kingdom The Landmark London Hotel Full time
Junior Concierge Role

At The Landmark London Hotel, we are seeking a highly skilled and enthusiastic Junior Concierge to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Main Responsibilities:
  • Provide personalized service to guests, anticipating their needs and requirements.
  • Be aware of all hotel services, hours of operation, key personnel, and policies to promote internal F&B outlets.
  • Perform all reasonable services a guest may require, including handling master keys, guest messages, mail, packages, flowers, and fax.
  • Work closely with the Concierge team to ensure seamless guest service delivery.

Requirements:
  • Previous 5* hotel experience and a good knowledge of London.
  • Awareness of all hotel services, hours of operation, key personnel, and policies.
  • Ability to work a 44-hour week on a shift rota.

What We Offer:
  • Competitive salary and service charge.
  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments across our properties.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest-free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing.
  • Support through development plans, apprenticeships, and world-class management development programmes.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.
  • Opportunity to join our taskforces to contribute to the business focuses, community, and environment.
  • Employee recognition schemes and Social Committee events.

About Us:
  • We are a 5-red-star hotel located in the heart of London.
  • We are a Leading Hotels of the World member.
  • We are Earth Check Bronze Certified 2024.
  • We are one of the best hotels in London.

Apply Today:

If you feel your experience, personality, and interest are a match for this Junior Concierge role, we encourage you to apply today. What makes you unique makes us exceptional.

All applicants must be legally eligible to work in the UK.



  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a highly skilled Residences Concierge Assistant to provide exceptional service to our residences tenants.This is an excellent opportunity to work in a luxury environment and deliver high-quality concierge services.As a Residences Concierge Assistant, you will be responsible for providing leadership, supervision, and training...

  • Concierge Assistant

    4 weeks ago


    London, Greater London, United Kingdom The Landmark London Hotel Full time

    Junior Concierge RoleAt The Landmark London Hotel, we are seeking a highly skilled and enthusiastic Junior Concierge to join our team. As a key member of our Concierge team, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.Main Responsibilities:Provide 5-star service to guests, anticipating...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a skilled Residences Concierge Assistant to provide exceptional service to our residents. This role involves assisting residents with various services, supervising the concierge team, and ensuring compliance with departmental standards.Key Responsibilities:Assist residents with obtaining services related to their apartments,...

  • Concierge Assistant

    4 weeks ago


    London, Greater London, United Kingdom The Landmark Hotel London Ltd Full time

    At The Landmark London Ltd, we're looking for a skilled Concierge Assistant to enrich the journeys of our people and guests. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating memorable experiences for our guests.The ideal candidate will be a unique individual with a passion for delivering outstanding...

  • Concierge Assistant

    3 weeks ago


    London, Greater London, United Kingdom The Landmark London Full time

    At The Landmark London, we're looking for a skilled Concierge Assistant to enrich the experiences of our guests and colleagues. This role is perfect for someone who is passionate about delivering exceptional service and is knowledgeable about the London area.Key responsibilities include:Providing 5-star service to guests, anticipating their needs and...


  • London, Greater London, United Kingdom AccorHotel Full time

    An exceptional opportunity presents itself for a Residences Night Concierge Assistant to join the Residences Department at Raffles London at the OWO.Reporting into Residences Relations Manager, you will be responsible for the overnight running of the residential concierge services at The OWO Residences by Raffles.Working with the Residences Concierge and...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a highly skilled Residences Concierge Assistant to provide exceptional service to our residents. This role involves providing leadership, supervision, and training to ensure compliance with departmental goals and standards.Key Responsibilities:Assist residents with obtaining services related to their apartments, in accordance...


  • London, Greater London, United Kingdom The Peninsula London Full time

    Residences Concierge AssistantThe Peninsula London is seeking a dynamic and professional Residences Concierge Assistant to join our Residences Team. As a key member of our team, you will provide exceptional service to our residents, ensuring their needs are met with a high level of professionalism and discretion.Key Responsibilities:Assist residents with...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our residents.Key Responsibilities:Assist residents with services related to their apartments, in accordance with the lease and Residences Policies and Procedures.Support the Concierge Assistants in the delivery of manual or otherwise...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a dynamic Residences Concierge Assistant Supervisor to provide exceptional service to our residents.Key Responsibilities:Assist residents with services related to their apartments, in accordance with the lease and Residences Policies and Procedures.Support the Concierge Assistants in the delivery of manual or otherwise...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a dynamic Residences Concierge Assistant Supervisor to provide exceptional service to our residents.Key Responsibilities:Assist residents with services related to their apartments, in accordance with the lease and Residences Policies and Procedures.Support the Concierge Assistants in the service delivery of any manual or...


  • London, Greater London, United Kingdom AccorHotel Full time

    Residences Night Concierge Assistant Role SummaryAn exceptional opportunity presents itself for a Residences Night Concierge Assistant to join the Residences Department at Raffles London at the OWO.Reporting into Residences Relations Manager, you will be responsible for the overnight running of the residential concierge services at The OWO Residences by...

  • Day Concierge

    4 weeks ago


    London, Greater London, United Kingdom Pertemps Full time

    We are seeking a Day Concierge to join our dynamic Housing Association team in East London. As a key member of our team, you will play a vital role in ensuring the safety, security, and comfort of our residents, while maintaining high service standards in a newly developed site.Key Responsibilities:Support the Head Concierge in day-to-day operations,...


  • London, Greater London, United Kingdom Accor Hotels Full time

    Job Title: Night Residences Concierge AssistantJob Summary: We are seeking a highly skilled and experienced Night Residences Concierge Assistant to join our team at Raffles London at The OWO. As a Night Residences Concierge Assistant, you will be responsible for providing exceptional service to our residents, ensuring their stay is comfortable and...

  • Concierge Assistant

    4 weeks ago


    London, Greater London, United Kingdom Firmdale Hotels Full time

    We are seeking a highly skilled and enthusiastic Concierge to join our team at Firmdale Hotels. As a Concierge, you will be responsible for delivering exceptional guest service and ensuring that every stay with us is truly unforgettable.Key Responsibilities:Provide warm and welcoming service to all guests, ensuring their stay with us is comfortable and...


  • London, Greater London, United Kingdom HR-CL Limited Full time

    Concierge Role OverviewThis is a fantastic opportunity to join our esteemed establishment as a Concierge, where you will be responsible for providing exceptional service to our discerning members.Job SummaryWe are seeking an experienced and skilled Concierge to join our team. The ideal candidate will have a minimum of 3 years' experience in a similar role...

  • Residential Concierge

    1 month ago


    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Portico Corporate Reception Management is seeking an experienced Residential Concierge to join our team at an iconic media building in White City. As a key member of our concierge team, you will be responsible for delivering exceptional customer service to our residents, ensuring their needs are met and exceeded. Key responsibilities include: ensuring all...

  • Night Concierge

    4 weeks ago


    London, Greater London, United Kingdom Ballymore Full time

    Concierge RoleWe are seeking a highly organized and detail-oriented Concierge to join our team at Ballymore. As a Concierge, you will be responsible for ensuring the smooth operation of our estate, providing exceptional service to residents, and maintaining a safe and secure environment.Key Responsibilities:Manage and coordinate the Concierge Department,...


  • London, Greater London, United Kingdom Corecruitment Full time

    Job Title: Assistant ConciergeLocation: LondonWe are seeking an experienced Assistant Concierge to join our luxury residential building in London. As Assistant Concierge, you will be the first point of contact for residents, guests, and contractors, providing impeccable customer service skills.About the PositionMeet and greet guests on arrivalAssist guests...

  • Residential Concierge

    1 month ago


    London, Greater London, United Kingdom Abbatt Group Full time

    Concierge Role OverviewWe are seeking a highly skilled and proactive Concierge to join our team in a 5*, high-end residential building in the City of London. As a Concierge, you will be responsible for providing exceptional customer service to residents, guests, and visitors, ensuring a welcoming and courteous reception at all times.Key...