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Service Assistant

2 months ago

Godalming, Surrey, United Kingdom National Trust Full time

About the Role

We are seeking a Service Assistant to join our team at Winkworth Arboretum. As the public face of our properties, you will provide a warm and friendly welcome to our visitors, answer questions, and ensure everyone has an enjoyable and memorable visit.

Key Responsibilities

  • Provide excellent customer service and respond to visitor queries
  • Support various property teams in greeting and helping visitors
  • Participate in different tasks, including parking cars, scanning membership cards, and operating the till in the kiosk
  • Offer information and direct visitors to different areas of the property
  • Contribute to maintaining a clean and welcoming environment

What We Offer

As a Service Assistant with the National Trust, you will have the opportunity to work in a unique and beautiful environment, surrounded by nature and history. You will also receive a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme.

Requirements

  • Customer-focused with a positive attitude
  • A team player with the ability to work on your own initiative
  • Well-organized and adaptable
  • Willing to learn new skills

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering great customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].