Credit Control Analyst

3 weeks ago


Wakefield, Wakefield, United Kingdom TÜV SÜD Full time

Overview

The Credit Control Analyst is tasked with overseeing the Bill-to-Cash (BTC) processes assigned to ensure timely collection of customer accounts and the maintenance of current aging accounts.

This position will play a vital role in proposing enhancements to the service delivery framework and will adapt effectively to a fast-paced work environment within a progressive organization.

Key Responsibilities:

  • Documenting and reconciling customer account payments.
  • Administering customer Masterdata accounts.
  • Performing credit assessments utilizing Dun & Bradstreet resources.
  • Interacting with clients to recover overdue invoices.
  • Collaborating with internal teams to facilitate payment for overdue invoices.
  • Keeping precise records of all collection efforts.
  • Managing collections and dunning procedures through established tools.
  • Addressing customer account disputes and billing discrepancies swiftly.
  • Identifying accounts requiring external collection actions.
  • Highlighting accounts that present potential bad debt or financial risks.
  • Ensuring adherence to internal control policies.
  • Recognizing opportunities for process enhancements.
  • Providing data for monthly key performance metrics.
  • Participating in continuous improvement initiatives.
  • Leading or assisting with special projects as necessary.

Qualifications

Experience, Knowledge, and Skills:

  • 1-2 years of pertinent experience, particularly in accounts receivable management.
  • Skilled in utilizing integrated ERP systems, particularly SAP.
  • Strong analytical and problem-solving skills.
  • Excellent communication and information-sharing abilities.
  • Ensures protection of assets and intellectual property through effective control measures.
  • Demonstrates dedication to achieving goals within time and budget constraints.
  • Adaptable to a dynamic environment with shifting priorities.
  • Efficiently identifies and resolves issues.
  • Meticulous attention to detail is essential.
  • Possesses strong communication, technological, organizational, and analytical capabilities.
  • Experience in a Shared Service Center is preferred.
  • Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).

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