Credit Control Analyst
3 weeks ago
Overview
The Credit Control Analyst is tasked with overseeing the Bill-to-Cash (BTC) processes assigned to ensure timely collection of customer accounts and the maintenance of current aging accounts.
This position will play a vital role in proposing enhancements to the service delivery framework and will adapt effectively to a fast-paced work environment within a progressive organization.
Key Responsibilities:
- Documenting and reconciling customer account payments.
- Administering customer Masterdata accounts.
- Performing credit assessments utilizing Dun & Bradstreet resources.
- Interacting with clients to recover overdue invoices.
- Collaborating with internal teams to facilitate payment for overdue invoices.
- Keeping precise records of all collection efforts.
- Managing collections and dunning procedures through established tools.
- Addressing customer account disputes and billing discrepancies swiftly.
- Identifying accounts requiring external collection actions.
- Highlighting accounts that present potential bad debt or financial risks.
- Ensuring adherence to internal control policies.
- Recognizing opportunities for process enhancements.
- Providing data for monthly key performance metrics.
- Participating in continuous improvement initiatives.
- Leading or assisting with special projects as necessary.
Qualifications
Experience, Knowledge, and Skills:
- 1-2 years of pertinent experience, particularly in accounts receivable management.
- Skilled in utilizing integrated ERP systems, particularly SAP.
- Strong analytical and problem-solving skills.
- Excellent communication and information-sharing abilities.
- Ensures protection of assets and intellectual property through effective control measures.
- Demonstrates dedication to achieving goals within time and budget constraints.
- Adaptable to a dynamic environment with shifting priorities.
- Efficiently identifies and resolves issues.
- Meticulous attention to detail is essential.
- Possesses strong communication, technological, organizational, and analytical capabilities.
- Experience in a Shared Service Center is preferred.
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
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