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Sales Support Specialist
3 months ago
As a vital member of Screwfix, you will play a key role in ensuring our customers are at the forefront of our operations. Your focus will be on building relationships with customers while providing exceptional service. Our Retail Assistants are essential to the smooth functioning of our store, ensuring that you will always have engaging tasks to complete. With our comprehensive training programs and flexible shift patterns, you will be well-equipped for a rewarding career with us.
Store Hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key Responsibilities
WHAT TO EXPECT AS A RETAIL ASSISTANT:
- Customer Engagement - You will greet customers as they enter the store, assess their needs, guide them to suitable products, and facilitate a seamless shopping experience.
- Inventory Management - You will assist with receiving deliveries, maintaining stock levels, processing customer orders, and ensuring high standards of store presentation.
- Team Collaboration - You will work alongside a dedicated team that takes pride in their store, fostering a collaborative and enjoyable work environment.
YOU ARE:
- Exceptional in delivering customer service, with a positive and straightforward attitude.
- Ready to put in the effort and take full advantage of our training opportunities.
- An effective communicator who enjoys assisting others.
- Eager to learn; prior retail experience is not necessary for success.
- Friendly, adaptable, dependable, honest, and enthusiastic.
- Becoming part of Screwfix means joining a growing team that offers support, opportunities, and enjoyment.
- We provide a competitive salary.
- 28 days of annual leave (including Bank Holidays), increasing with tenure, up to a maximum of 33 days.
- An award-winning pension scheme with contributions of up to 14% from Kingfisher.
- Life insurance coverage.
- 20% discount on purchases at Screwfix and B&Q.
- Access to discounted healthcare options.
- Participation in company share save schemes.
- Comprehensive training and ongoing development to help you reach your full potential.
