Behavioral Science Operations Manager

4 weeks ago

Glasgow, Glasgow City, United Kingdom Maximus UK Full time

Join a Purpose-Driven Organization

Maximus is a prominent global entity dedicated to delivering health and employment services to millions annually. In the UK, we proudly employ around 5,000 individuals who contribute to impactful services that transform lives. Our work spans assessments, health services, employability programs, and specialized support, all aimed at making a meaningful difference.

Compensation and Benefits:

  • Salary range: £48,000 - £53,000 for Non-London roles; £53,000 - £58,000 for London roles
  • 25 days of annual leave plus bank holidays
  • 9% combined pension contribution
  • Healthcare cash plan
  • Discounts on retail purchases

Position Overview:

We are excited to offer a full-time opportunity for a Behavioral Science Manager.

The Behavioral Science Manager will collaborate with the Head of Business Improvement to effectively execute the Business Improvement strategy, utilizing continuous improvement and behavioral science methodologies throughout our operations.

Your role will be pivotal in generating substantial year-on-year returns through various business improvement projects and initiatives aimed at modernizing service delivery, reducing costs, and enhancing performance.

Key Responsibilities:

  • Provide expertise in Continuous Improvement (CI) and Behavioral Science (BeSci) on designated projects to achieve significant enhancements in revenue, cost efficiency, operational effectiveness, or customer satisfaction.
  • Ensure all identified Business Improvement projects have a defined scope and benefits case prior to initiation, and guide these projects through to realization and impact assessment.
  • Collaborate to establish a center of excellence for Business Improvement, focusing specifically on CI and BeSci.
  • Lead a community of practice in either CI or BeSci, fostering membership to ensure comprehensive business coverage and supporting professional development to enhance capabilities.
  • Align business improvement initiatives with the adoption and advancement of innovative technologies to facilitate the modernization of operations.
  • Identify and promote opportunities for sharing best practices across the organization and scaling successful improvement initiatives post-benefit realization.

Qualifications:

  • A degree in Behavioral and/or Social Science or equivalent experience.
  • Demonstrated experience as a Business Improvement practitioner, with professional qualifications in:

a) Continuous Improvement, at least at the green belt level or equivalent, with a proven history of driving process change, and/or

b) Behavioral Science, with substantial experience in its practical application.

  • Strong project management capabilities, with proficiency in planning, executing, and monitoring multiple projects concurrently.
  • Digital literacy and confidence in utilizing various technologies, including Artificial Intelligence, to enhance business improvement and engagement.
  • Excellent stakeholder management and communication skills, capable of building and maintaining effective relationships and influencing at all organizational levels.
  • Strong analytical and problem-solving abilities, with a focus on identifying improvement opportunities and co-creating customer-centric solutions.
  • Proven experience in systems and process development, as well as qualitative and quantitative data collection methodologies.
  • Experience with test/learn approaches and continuous quality improvement practices.
  • Exceptional organizational skills to prioritize workload effectively and work independently or as part of a collaborative team.
  • Ability to thrive under pressure and adapt to changing circumstances.

Equal Employment Opportunity Statement

MAXIMUS is committed to fostering a culture of equality and diversity in employment, ensuring that all employees and candidates are treated fairly. We recognize that a diverse workforce enhances our competitive edge, and we strive to ensure that job applicants are not subjected to any form of discrimination.

MAXIMUS will consider reasonable adjustments for applicants who require them during the recruitment process.

  • Behavioral Science Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Maximus UK Full time

    Join a Leading OrganizationMaximus is a prominent global entity dedicated to delivering health and employment services to millions annually. In the UK, we employ approximately 5,000 individuals who contribute to impactful services that significantly enhance the lives of others. Our work encompasses assessments, health services, employability programs, and...

  • Manager of Behavioral Science Initiatives

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Maximus UK Full time

    Join a Leading OrganizationMaximus is a prominent global entity dedicated to delivering health and employment services that positively impact millions of lives annually. In the UK, we employ approximately 5,000 professionals committed to providing services that matter, ranging from assessments and health services to employability programs and specialized...

  • Behavioral Insights Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Maximus UK Full time

    Join a Leading OrganizationMaximus is a prominent global entity dedicated to delivering health and employment services to millions annually. In the UK, we employ approximately 5,000 individuals who contribute to services that significantly enhance people's lives. Our work spans assessments, health services, employability programs, and specialized support,...

  • Head of Behavioral Strategy

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Maximus UK Full time

    Join a Leading OrganizationMaximus is a prominent global entity dedicated to delivering health and employment services to millions annually. In the UK, we employ approximately 5,000 individuals who provide services that significantly impact the lives of others. Our work encompasses assessments, health services, employability programs, and specialized...

  • Lead Cognitive Behavioral Therapist

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Connect Health Group Limited Full time

    Position OverviewWe are seeking a Lead Cognitive Behavioral Therapist to join our dedicated team at Connect Health Group Limited. In this role, you will be responsible for managing referrals in accordance with established protocols within our service. Your primary duties will include:Evaluating clients to determine their eligibility for psychological...

  • Research Associate/Fellow in Geospatial Data Science

    3 hours ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeTo make a significant contribution to the University of Glasgow's Geospatial Data Science Group, this research associate/fellow will work with Professor Ana Basiri and the team to develop innovative methods and models for analyzing geospatial data. This role will involve working on various research projects to understand human behavior in complex...

  • Research Associate/Fellow in Geospatial Data Science

    2 hours ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeTo make a significant contribution to the University of Glasgow's Geospatial Data Science Group, this research associate/fellow will work with Professor Ana Basiri and the team to develop innovative methods and models for analyzing geospatial data. This role will involve working on various research projects to understand human behavior in complex...

  • Transport Operations Manager

    3 days ago

    Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

    About the RoleThe GAP Group Limited is seeking a highly skilled Transport Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient management of our vehicle fleet.The Key ResponsibilitiesProactively manage insurance, licensing, and permit-related matters to minimize costs and ensure...

  • Transport Operations Manager

    3 days ago

    Glasgow, Glasgow City, United Kingdom GAP Group Limited Full time

    About the RoleThe GAP Group Limited is seeking a highly skilled Transport Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient management of our vehicle fleet.The Key ResponsibilitiesProactively manage insurance, licensing, and permit-related matters to minimize costs and ensure...

  • Research Associate/Fellow in Geospatial Data Science

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeTo make a significant contribution to the University of Glasgow's research in Geospatial Data Science, this research associate/fellow will work with Professor Ana Basiri and the team to analyze and interpret geospatial data using various methods and models.This role will have the opportunity to work on several research projects to understand human...

  • Research Associate/Fellow in Geospatial Data Science

    7 days ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeTo make a significant contribution to the University of Glasgow's research in Geospatial Data Science, this research associate/fellow will work with Professor Ana Basiri and the team to analyze and interpret geospatial data using various methods and models. This role will involve working on newly awarded research projects to understand human...

  • Research Associate/Fellow in Geospatial Data Science

    6 days ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeTo make a significant contribution to the University of Glasgow's research in Geospatial Data Science, this research associate/fellow will work with Professor Ana Basiri and the team to analyze and interpret geospatial data using various methods and models. This role will involve working on newly awarded research projects to understand human...

  • Lead Academic in Management Science

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Strathclyde Full time

    Salary range: £57,696 - £64,914 per annumFTE:1 (35 hours per week)Term: Open-endedWho we areWe are the University of Strathclyde, a pioneering institution committed to excellence in education and research. Our mission is to be at the forefront of technological advancement, addressing the pressing challenges faced by society and industry through innovative...

  • Transport Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Whistl Full time

    Transport Operations Manager PositionWe are seeking a Transport Operations Manager to join our team at Whistl, a prominent delivery management company. Reporting directly to the Depot Transport Manager, this role requires a dedicated individual who can thrive in a fast-paced environment and deliver exceptional results.The ideal candidate must ensure...

  • Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom BBC Full time

    Job SummaryThe Operations Executive will lead operational support teams delivering first-class staff, facility, and technical solutions to in-house and independent program makers. As part of the Operations management team, the role will set and deliver strategic business objectives that maximize resource utilization in tandem with staff training and...

  • Operations Manager

    6 days ago

    Glasgow, Glasgow City, United Kingdom BBC Full time

    Job SummaryThe Operations Executive will lead operational support teams delivering first-class staff, facility, and technical solutions to in-house and independent program makers. As part of the Operations management team, the role will set and deliver strategic business objectives that maximize resource utilization in tandem with staff training and...

  • Electrical Manager

    4 days ago

    Glasgow, Glasgow City, United Kingdom Seapeak Bahrain Operations LLC Full time

    Job SummaryWe are seeking an experienced Electrical, Instrumentation and Automation Manager to join our team at Seapeak Bahrain Operations LLC. As a key member of our Operations department, you will be responsible for providing support for all matters relating to Electrical, Instrumentation and Automation along with Navcom issues for assigned fleet team.Key...

  • Electrical Manager

    4 days ago

    Glasgow, Glasgow City, United Kingdom Seapeak Bahrain Operations LLC Full time

    Job SummaryWe are seeking an experienced Electrical, Instrumentation and Automation Manager to join our team at Seapeak Bahrain Operations LLC. As a key member of our Operations department, you will be responsible for providing support for all matters relating to Electrical, Instrumentation and Automation along with Navcom issues for assigned fleet team.Key...

  • Laboratory Science Support Technician

    4 hours ago

    Glasgow, Glasgow City, United Kingdom Glasgow Guarantee Recruitment Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Laboratory Science Support Technician. This is a fantastic opportunity to gain hands-on experience in a dynamic and supportive environment.About the RoleAs a Laboratory Science Support Technician, you will be responsible for servicing school science...

  • Laboratory Science Support Technician

    6 hours ago

    Glasgow, Glasgow City, United Kingdom Glasgow Guarantee Recruitment Full time

    Job OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a Laboratory Science Support Technician. This is a fantastic opportunity to gain hands-on experience in a dynamic and supportive environment.About the RoleAs a Laboratory Science Support Technician, you will be responsible for servicing school science...