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Clinical Product Support Representative

2 months ago


Aberdeen, Aberdeen City, United Kingdom Stryker Full time

Clinical Product Support Representative

The Clinical Product Support Representative will play a crucial role in advocating for Hip and Knee solutions among Orthopaedic Surgeons, offering expert clinical assistance, and enhancing customer relations to advance Stryker's Orthopaedic business.

Key Responsibilities:

  • Exhibit exemplary ethics in all professional interactions
  • Effectively articulate product advantages
  • Provide outstanding customer service and honor commitments
  • Collaborate with mentors to create foundational business strategies
  • Establish connections with clients to foster sales prospects
  • Comprehend the key players in the decision-making landscape
  • Meet sales objectives and performance indicators
  • Organize, prioritize, and implement customer support initiatives
  • Work alongside the Sales Team to ensure customer satisfaction
  • Remain updated on industry trends and competitor activities

Required Skills:

  • Exceptional communication abilities in English
  • Self-assured, determined, and driven
  • Strong analytical and organizational skills
  • Adaptable work style and effective teamwork capabilities
  • Commercial insight and business acumen
  • Possession of a valid driving license
  • Service-oriented and solution-focused mindset
  • Willingness to travel as necessary
  • Positive demeanor and self-driven
  • Goal-oriented with a commitment to high ethical standards

Qualifications:

  • 0-1 years of relevant sales experience
  • Diploma in a related discipline; higher education preferred
  • Familiarity with the market and a medical background is advantageous
  • Initial professional experience in sales or clinical environments

About Stryker:

Stryker stands as a worldwide frontrunner in medical technology, committed to enhancing healthcare outcomes. With pioneering products across MedSurg, Neurotechnology, Orthopaedics, and Spine, Stryker positively influences millions of patients globally each year.