Housing Advice Specialist
4 weeks ago
We are seeking a skilled and experienced Housing Advice Worker to join our team at Ackerman Pierce Ltd.
Key Responsibilities:
- Develop and implement effective estate action plans in collaboration with external groups.
- Provide expert advice and support to clients on housing-related matters.
- Conduct thorough investigations and write comprehensive reports on anti-social behaviour cases.
- Work closely with local authorities and housing associations to ensure seamless service delivery.
- Cover reception duties on a rotational basis and provide exceptional customer service.
Requirements:
- Proven experience working with anti-social behaviour cases and developing estate action plans.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and collaborative work environment.
- The opportunity to work with a dynamic and forward-thinking organization.
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