Housing Advice Specialist

4 weeks ago


London, Greater London, United Kingdom Ackerman Pierce Ltd Full time
Housing Advice Worker

We are seeking a skilled and experienced Housing Advice Worker to join our team at Ackerman Pierce Ltd.

Key Responsibilities:

  • Develop and implement effective estate action plans in collaboration with external groups.
  • Provide expert advice and support to clients on housing-related matters.
  • Conduct thorough investigations and write comprehensive reports on anti-social behaviour cases.
  • Work closely with local authorities and housing associations to ensure seamless service delivery.
  • Cover reception duties on a rotational basis and provide exceptional customer service.

Requirements:

  • Proven experience working with anti-social behaviour cases and developing estate action plans.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and forward-thinking organization.


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