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Retail Operations Supervisor
2 months ago
Hackett London (retail)
Job Overview
About Us:
At Hackett, we take pride in our craftsmanship, where every detail is meticulously crafted. We are committed to fostering talent across all departments, emphasizing creativity, quality, and precision throughout our production process.
If you have a passion for creativity, a keen eye for detail, and a love for British heritage, we invite you to explore an exciting opportunity with us.
Position Summary:
We are seeking a dedicated and enthusiastic Assistant Store Manager to enhance our operations.
In this role, you will play a crucial part in conveying the brand's passion to the sales team while assisting in the daily management of store activities. Collaborating closely with the Store Manager, you will drive sales through effective product knowledge and team leadership.
Our aspiration is for every customer to resonate with our brand identity, ensuring they return to our stores. Your role is vital in making this a reality.
Benefits:
Working with us offers a range of appealing benefits aimed at enriching both your professional and personal life. Here’s what you can expect:
- Collaborate in a vibrant and diverse team with colleagues from various backgrounds.
- Uniform: A stylish and professional uniform provided by the company.
- Discounts: Enjoy staff discounts across all AWWG brands in Europe.
- Commissions: A monthly commission structure where your sales performance directly impacts your earnings.
- Career Advancement: Opportunities for significant career growth and personal development within the organization, including transitions from retail to corporate roles.
- Access to Perkbox: Enjoy exclusive perks and discounts through our Perkbox platform.
- Life Assurance.
Additionally, we offer numerous other benefits such as team-building activities, cost-effective commuting options, free courses on various subjects through our platform, and exclusive invitations to events in collaboration with our brand partners.
Key Responsibilities:
- Team Leadership: Inspire and motivate the sales team, supporting the Store Manager in developing the skills of your colleagues.
- Sales Management: Collaborate with the Store Manager to achieve commercial objectives and KPIs, engaging the sales team through strategic action plans while maintaining a strong brand image.
- Customer Engagement: Foster customer loyalty by focusing on details and delivering exceptional service.
- Store Operations: Ensure adherence to operational procedures, including inventory management, cash handling, daily reporting, and team scheduling.
Qualifications:
Ideal Candidate:
You are a motivated, energetic individual with a passion for teamwork. Detail-oriented, proactive, and creative, you are eager to acquire new skills that will contribute to your career development. You have a strong interest in fashion, possess analytical skills, and can prioritize effectively. Your organizational abilities enable you to lead your team to success through example. You have experience in managing retail teams and overseeing sales and customer service.
Requirements for Success:
- Degree in Business Administration and Management (preferred).
- Minimum of two years of experience in fashion retail.
- Proficiency in English, minimum level B2.
- Strong team-building capabilities.
- Results-driven mindset.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We also serve as the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
