Senior Administrator

4 days ago


Chippenham, Wiltshire, United Kingdom Old Mill Full time

We are seeking a highly skilled Senior Administrator to join our team at Old Mill in Chippenham. As a key member of our Rural Team, you will play a vital role in supporting our ambitious adviser and clients.

Key Responsibilities:

  • Provide exceptional administrative support to our adviser and team, ensuring seamless communication and workflow.
  • Develop and maintain a comprehensive knowledge base of procedures, problems, and resolutions, facilitating effective communication with the team and clients.
  • Assist in prioritizing workload, responding to client inquiries, and filing emails to ensure efficient team operations.
  • Collaborate with the team to assign responsibilities, share knowledge, and ensure the smooth flow of work.

Requirements:

  • Proven experience in a Professional Services or Customer Service environment, with a strong track record of administrative excellence.
  • Confident and competent in computer skills, with proficiency in online systems, including Microsoft Teams, CRM, accounting software, and document filing systems.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Opportunity for professional qualifications and transferable skills training, funded by Old Mill.

Benefits:

  • 25 days' holiday plus bank holidays, plus an extra day off for birthday celebrations.
  • Staff discounts on savings on mobile phones, utilities, clothes, and more.


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