Senior Administrator
2 days ago
We are seeking a highly organized and proactive Senior Administrator to join our Rural Team in Chippenham. As an integral part of our team, you will work closely with an ambitious adviser to strengthen client relationships and service quality.
This is a busy and varied role that will suit someone who thrives in a dynamic and challenging environment. You will be responsible for managing diary invites in Outlook to coordinate deadlines and client expectations, as well as helping to respond and file client emails to prioritize workload.
**Key Responsibilities:**
- Manage diary invites in Outlook to coordinate deadlines and client expectations
- Help respond and file client emails to prioritize workload
- Establish a good rapport and high levels of trust with clients
- Contribute to the workflow within the team and ultimately to client service satisfaction
- Build a knowledge base of procedures, problems, and resolutions
- Effectively communicate with the team and clients daily to ensure the flow of work, sharing, and assigning responsibilities
**Requirements:**
- Experience in a Professional Services or Customer Service environment
- Strong administrative qualities, including organization and time management skills
- Confidence and competence in computer skills, including Microsoft Teams and CRM software
- Ability to work to moving deadlines and prioritize tasks effectively
**What We Offer:**
- 25 days' holiday plus bank holidays
- An extra day off for birthday celebrations
- Up to five extra days purchasable
- Staff discounts on savings on mobile phones, utilities, clothes, and more
We pride ourselves on being happy at work. Being happy at work boils down to a feeling... When you feel respected, you feel motivated; when you feel trusted, you feel empowered. We believe that happy employees and happy teams = productivity and success.
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