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EE Franchise Retail Advisor

2 months ago

Twickenham, United Kingdom BT Group Full time
EE Franchise Retail Advisor Job Description

As an EE Franchise Retail Advisor, you will play a key role in driving sales and delivering exceptional customer service in our retail store. You will be responsible for contributing to the store's success by bringing to life the EE ethos of sales through sensational service.

Key Responsibilities:
  • Contribute to the store's success by delivering exceptional customer service and driving sales through sensational service
  • Stay up-to-date with all EE products, services, and promotions, as well as those of our competitors
  • Engage customers in genuine, enjoyable conversations to understand their needs and provide solutions
  • Maintain a clean and tidy store environment
Requirements:
  • Strong background in engaging and delighting customers in a sales or service environment
  • Ability to work towards and achieve targets or deadlines
  • Interest in communications technology
  • Ability to work independently and as part of a team
  • Previous retail experience
  • Knowledge of the telecoms sector
What We Offer:
  • Competitive salary
  • Uncapped commission scheme
  • Opportunities for career development

At BT Group, we are committed to delivering exceptional customer service and driving sales through sensational service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.