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Field Operations Specialist
2 months ago
Marston Holdings is a leading provider of intelligent traffic enforcement and management solutions, as well as smart city solutions that deliver high productivity at low operational costs. We are seeking a skilled Field Operations Specialist to join our team.
Key Responsibilities- Collaborate with the Head of Service Management, PMO Manager, and Technical Manager to address recurring technical issues and identify training or documentation requirements.
- System commissioning: work with engineering partners to install systems at client sites, ensuring timely and successful delivery.
- Software configuration: adjust system settings to maximize efficiency and optimize solution effectiveness.
- System support: assist the helpdesk team, perform system checks, and troubleshoot issues to ensure maximum system uptime.
- At least two years' experience in a field technical role, preferably with an enforcement/CCTV/ANPR system provider.
- Solid understanding of Networking/IP.
- Good working knowledge of hardware components and networking devices.
- Full UK Driving License.
- 25 days holiday + bank holidays.
- Full-time, permanent contract.
- 37.5 hours per week.
- Salary - £45,000 + use of company vehicle.
- Enhanced Maternity and Paternity Package (subject to eligibility criteria).
- Healthcare Cash Plan.
- Staff benefits designed to suit your lifestyle.
This is a fantastic opportunity to gain wide-ranging experience with a rapidly growing software company in a developing market sector. The role offers scope for training and personal and professional development as the business grows.
