Customer Service Representative

6 days ago


Wembley, United Kingdom First Home Improvement Full time
Customer Service Representative

We are seeking a motivated and customer-focused individual to join our First Home Improvement team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet and exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of customer service principles and practices
  • Ability to learn and adapt to new systems and processes

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a well-established and reputable company

APCT1_UKTJ



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