Global IT Solutions Expert

1 week ago

London, Greater London, United Kingdom Tencent Full time
About the Role

Tencent, a leading global technology company, is seeking a highly skilled Senior Solution Developer to join our Overseas IT team. As a key member of our team, you will play a crucial role in empowering Tencent's rapid global growth with future-ready, global IT platforms, applications, and services.

Key Responsibilities
  • Technical Expertise: Serve as a subject matter expert in both IT and business domains, identifying, understanding, and defining customer needs, objectives, and business requirements.
  • Collaboration: Collaborate with global IT teams and local operations teams abroad to deliver optimal IT and cloud infrastructure solutions for Tencent's Europe Gaming business.
  • Technical Advisory: Offer professional technical advisory and support to our Europe business, encompassing solution preparation and evaluation, Proof of Concept (POC), demonstration, and professional service delivery.
  • Process Improvement: Drive the adoption of existing IT solutions within the business based on need and value, representing feedback from the business to the IT department.
  • Documentation: As a key member of Tencent Europe IT team, coordinate business demand and IT requirement review meetings, producing high-quality reports on business requirements and other essential IT documentation.
  • Stakeholder Management: Regularly engage with relevant cross-functional stakeholders (business and IT in both HQ and Overseas), to manage expectations and provide updates on product and project status.
  • Process Enhancement: Continuously enhance IT product and solution management processes, focusing on improving Speed to Market through initiatives such as process optimization, automation, self-service, and supportability.
  • Data-Driven Decision Making: Define and deliver quantitative and qualitative data-driven analytics and metrics to drive and measure product capabilities adoption, customer satisfaction, and continuous improvements.
Requirements
  • Education: Bachelor's degree in Information Technology, Computer Science, related technical field, or equivalent practical experience.
  • Experience: 5+ years of continuous experience preparing and delivering technical solutions in the internet or game industry.
  • Certifications: Have public cloud and IDC (Internet Data Center) related experience and certification (AWS/GCP/Azure/TC, etc.).
  • Skills: Familiar with SaaS products and Solutions, experience in Cloud-based IT solution implementation is preferred.
  • Business Acumen: Strong understanding of IT solutions, IT planning process, and IT project management in the Game development/publishing/operation field.
  • Communication: Candidate can operate across business and IT teams, confident enough to ask questions of both IT and business experts.
  • Logical Thinking: Good logical thinking ability, strong data analysis ability, strong insight and judgment on business's IT needs.
  • Language: Fluent in English, Chinese is preferred but not required.

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