Mobile Response Officer

2 weeks ago


Solihull, Solihull, United Kingdom MAN Commercial Protection Full time
Job Description

**Job Title:** Mobile Response Officer - Security Specialist

**Job Summary:** We are seeking a highly skilled and experienced Mobile Response Officer to join our team at MAN Commercial Protection. As a Mobile Response Officer, you will be responsible for providing security services to our clients, ensuring their premises and assets are protected.

Main Responsibilities:

  • **Respond to Intruder Alarms:** Respond to intruder alarms in a timely and professional manner, inspecting the premises for signs of break-in and liaising with police and emergency services as necessary.
  • **Conduct Patrols:** Conduct external and internal patrols using Diester or similar equipment to record the locations and times visited during each patrol.
  • **Inspect Premises:** Check all external and internal doors, windows, and fire exits on all areas of premises you patrol, reporting any irregularities to your manager immediately.
  • **Comply with Schedules:** Comply with Mobile Patrol Unlocks/Locks and Patrol schedules as set by your manager.
  • **Complete Reports:** Complete reports by recording observations, information, occurrences, and surveillance activities.
  • **Comply with Customer Instructions:** Comply with customer site instructions when responding or patrolling.
  • **Maintain Records:** Complete all relevant documents and maintain accurate records of your activities.
  • **Inspect Company Vehicle:** Inspect company vehicle and report any defects to your manager.
  • **Report Incidents:** Report all incidents to MAN Commercial Protection control.
  • **Maintain Organization's Stability:** Maintain the organization's stability and reputation by complying with legal requirements.
  • **Conduct Site Visits:** Conduct site visits to all security officers at least once a month to ensure they are performing their duties to the required standard.
  • **Alarm Reports:** Compose and send alarm reports to the administrator and manager at the end of each shift.
  • **Key Management:** Check and sign all keys out/in that are required/returned while on shift.

Requirements:

  • **Initiative:** You must be able to work on your own initiative and make decisions in a fast-paced environment.
  • **Work History:** You must have a full 5-year checkable work/education history.
  • **SIA Licence:** You MUST hold a valid SIA DS or SG licence.
  • **Driving Licence:** You must have a full UK manual driving licence.
  • **Experience:** You must have a minimum of 1 year's experience in mobile patrolling.

Benefits:

  • **Uniform:** Full uniform will be supplied.
  • **Training:** Access to in-house training (SIA and First Aid).
  • **Bank Holidays:** Double pay on Bank Holidays.
  • **IPSA Membership:** Free International Professional Security Association (IPSA) membership.
  • **Counselling Helpline:** Access to 24-hour counselling helpline through IPSA.
  • **Legal Helpline:** Access to 24-hour legal helpline through IPSA.


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