Optical Store Manager
2 days ago
Cubitts is seeking an experienced Assistant Store Manager to join our team. As a key member of our store leadership, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Experience: Support the store manager in delivering outstanding customer service, ensuring every customer interaction is positive and memorable.
- Store Operations: Collaborate with HQ departments to ensure seamless store operations, including inventory management and asset protection.
- Team Development: Manage dispensing activities, lead optical learning and progression, and provide training and development opportunities for team members.
- Brand Ambassador: Act as an ambassador for Cubitts, educating and exciting others about our mission and values.
- Communication: Clearly communicate daily focuses to the team, underpinned by our brand values, and explain eye health, eyewear, and prescription terminology to patients.
- Product Knowledge: Possess exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames.
- Leadership: Lead and train on Cubitts Bespoke services, supported by our marketing-leading technology.
- Performance Management: Participate in weekly trade calls and monthly meetings, setting focuses and goals, and ensure company procedures are followed.
- Alignment: Aligned to and inspired by our Company Brand Values and a genuine passion for spectacles, their design, and history.
- Experience: 1-2 years management experience with optical, team building, and recruitment experience.
- Initiative: Show great initiative, positivity, and patience.
- Communication: An excellent communicator, both written and verbal.
- Organisation: Highly organised, possessing meticulous attention to detail and a keen interest in aesthetics.
- Complimentary Spectacles: Enjoy complimentary spectacles as part of our benefits package.
- Bespoke Holiday Allowance: Receive a bespoke holiday allowance tailored to your needs.
- Personalised Training: Enjoy personalised training and development with exclusive access to the YCN platform.
- Wellness Initiatives: Participate in yoga classes and company socials, and enjoy mental health support through our partnership with Champion Health.
- Business Skills Training: Access unlimited business skills training through our partnership with You Can Now.
- Financial Expertise: Benefit from the support of a qualified financial expert through our partnership with Bippit.
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