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Customer Service Specialist
2 months ago
We are seeking a dedicated Customer Service Specialist to join our team at Arnold Clark. This role is essential in ensuring the seamless operation of our service department.
Working Hours
Full-time, Monday to Friday from 8:00 AM to 5:30 PM, with rotational Saturdays from 8:00 AM to 12:00 PM.
Role Responsibilities
The Customer Service Specialist plays a crucial role in providing an exceptional experience for all clients seeking service and vehicle maintenance.
Key responsibilities include:
- Engaging with customers to understand their needs and provide appropriate solutions.
- Coordinating service appointments and managing customer inquiries efficiently.
- Ensuring that all service operations are conducted smoothly and professionally.
We are looking for an individual who is articulate, possesses strong communication skills, and is committed to delivering outstanding customer service.
