Customer Service Representative

2 days ago


Paisley, Renfrewshire, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Rockfield Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining a safe and clean store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales and service targets, promoting products and services to customers.
  • Maintain a safe and clean store environment, adhering to health and safety procedures and reporting any hazards or incidents.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities and demands.
  • Basic math skills, with the ability to handle customer transactions accurately and efficiently.


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