Technical Support Specialist
1 month ago
Cast UK Limited is seeking an experienced Technical Support Engineer to join their team. As a key member of the technical support team, you will be responsible for delivering high-quality system and product support to customers.
Key Responsibilities:- Manage open, unresolved, and escalated tickets within the support system
- Stay updated on new hardware and software product releases
- Assist in the development of key site monitoring and customer support strategies
- Identify and promote training opportunities for customers
- Collaborate with field sales at the system specification stage
- Provide proactive, high-level customer service with commercial awareness
- Support customers via phone, email, and remote connectivity
- Troubleshoot and diagnose technical issues related to company products
- Install and configure hardware and software as needed
- Follow up with clients to ensure problem resolution
- Manage multiple cases simultaneously, ensuring timely and accurate customer feedback
- Test and evaluate new technologies for potential deployment
- Experience working with Technical Customer Support
- Excellent communication skills, both written and verbal
- Ability to stay calm under pressure and concisely articulate resolutions to problems to customers
- Demonstrable problem-solving skills
- Experience with a wide range of security systems, such as access control and door entry systems
- Strong conflict resolution and problem-solving skills
- Proficiency in IT systems
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Technical Specialist
1 week ago
Stratford-upon-Avon, Warwickshire, United Kingdom Gap Technical Full timeMaintenance RolesGap Technical is proud to be representing a market leading manufacturing business in their search for a Technical Specialist to work at their facility based near Manchester.Key ResponsibilitiesEnsure the efficient running of the production lines by effective adherence to the Planned Maintenance.Schedule and promptly address machine...
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Technical Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Chapman Tate Associates Full time £47,500Technical Support SpecialistAt Chapman Tate Associates, we are seeking a highly skilled Technical Support Specialist to join our dynamic IT department. This is a challenging and rewarding role that requires a strong background in the Windows stack and networking.Key Responsibilities: Provide 3rd line support for all IT-related issues, ensuring timely...
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Technical IT Support Specialist
3 hours ago
Stratford-upon-Avon, Warwickshire, United Kingdom Chapman Tate Associates Full time £47,500About the Role:As a Technical IT Support Specialist at Chapman Tate Associates, you will be responsible for providing 3rd line support for all IT-related issues, ensuring timely resolution and minimal disruption to operations. This includes troubleshooting and resolving complex issues related to the Windows stack, such as Windows Server, Active Directory,...
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Academic Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Randstad Student Support Full timeJob Title: Academic Support SpecialistRandstad Student Support is seeking a highly skilled Academic Support Specialist to work with autistic students studying at universities and colleges in Manchester.This is a hybrid role that requires the ability to travel to local universities or colleges and offer both in-person and online sessions flexibly to meet...
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HR Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an HR Support Specialist to join their team. As an HR Support Specialist, you will be responsible for assisting with the recruitment process, dealing with applications, arranging interviews, sending out unsuccessful letters, and onboarding new employees.About the TeamThe HR team is a friendly and...
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Technical Support Specialist
2 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Brellis Recruitment Full timeAbout the Role:We are seeking a skilled Service and Repair Engineer to join our team at Brellis Recruitment.The ideal candidate will have experience in providing technical support and training, with a strong focus on customer satisfaction.Key responsibilities include:Repair and Maintenance:* Conduct thorough inspections and repairs of complex technical...
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Technical Support Specialist
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Curo Resourcing Ltd. Full timeSupport Engineer OpportunityCuro Resourcing Ltd. is seeking a skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support to users who have collected their laptop and are still onsite in the Stratford Office.Key Responsibilities:Provide technical support to users via phone, email, or...
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Technical Support Specialist
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Curo Resourcing Ltd. Full timeSupport Engineer OpportunityCuro Resourcing Ltd. is seeking a skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support to users who have collected their laptop and are still onsite in the Stratford Office.Key Responsibilities:Provide technical support to users via phone, email, or...
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Administrative Support Specialist
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Office Assistant About the Role: We are seeking a highly organized and detail-oriented Office Assistant to join our team at Hays Specialist Recruitment Limited. As an Office Assistant, you will be responsible for providing administrative support to our Manchester office, ensuring a smooth and efficient work environment. Key...
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Administrative Support Specialist
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Office Assistant About the Role: We are seeking a highly organized and detail-oriented Office Assistant to join our team at Hays Specialist Recruitment Limited. As an Office Assistant, you will be responsible for providing administrative support to our Manchester office, ensuring a smooth and efficient work environment. Key...
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Academic Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Randstad Student Support Full timeRole OverviewRandstad Student Support is seeking a dedicated and compassionate Academic Support Specialist to work with autistic students studying at universities and colleges in Manchester.This is a hybrid role that requires the ability to travel to local universities or colleges and offer both in-person and online sessions flexibly to meet student...
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Specialist Academic Support Worker
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Randstad Student Support Full timeRandstad Student Support is seeking a Specialist Academic Support Worker to provide one-to-one study skills support to students with specific learning difficulties (SpLDs) at universities and colleges in Manchester.The role is a hybrid position, requiring flexibility to travel to local universities or colleges and offer both in-person and online sessions to...
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Technical Support Specialist
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Brellis Recruitment Full timeAbout the Role:We are seeking a skilled Service and Repair Engineer to join our team at Brellis Recruitment.The successful candidate will be responsible for providing technical support and training at our site in Stratford upon Avon.Key Responsibilities:Carrying out repairs and maintenance tasksProviding technical support to colleaguesDelivering training...
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Technical Services Specialist
2 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Brellis Recruitment Full timeAbout the Role:We are seeking a Technical Services Specialist to play a key role in providing repairs, technical support and training at our site. The successful candidate will be responsible for:• Providing training on devices, both on-site and remotely.• Managing and organizing training sessions, keeping track of participant records.• Performing...
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Technical Support Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Oscar Full timeJob Title: 1st/2nd Line Support EngineerLocation: Stratford-Upon-AvonSalary: Up to £26kJob Type: Full-timeAbout the RoleThis is an exciting opportunity to join our team as a 1st/2nd Line Support Engineer. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our infrastructure and systems.Key...
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Technical Support Specialist
4 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Oscar Full timeJob Title: 1st/2nd Line Support EngineerLocation: Stratford-Upon-AvonSalary: Up to £26kAbout the RoleThis exciting opportunity has arisen for a 1st/2nd Line Support Engineer to join our team at Oscar. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our infrastructure and systems.Key...
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Technical Support Specialist
1 month ago
Stratford-upon-Avon, Warwickshire, United Kingdom Oscar Full timeJob Title: 1st/2nd Line Support EngineerLocation: Stratford-Upon-AvonSalary: Up to £26kAbout the RoleThis is an exciting opportunity to join our team as a 1st/2nd Line Support Engineer at our Stratford-Upon-Avon office. As a key member of our IT team, you will be responsible for providing technical support and maintenance to our clients.Key...
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Technical Support Specialist
4 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Oscar Full timeJob Title: 1st/2nd Line Support EngineerLocation: Stratford-Upon-AvonSalary: Up to £26kAbout the RoleThis is an exciting opportunity to join our team as a 1st/2nd Line Support Engineer at our Stratford-Upon-Avon office. As a key member of our IT team, you will be responsible for providing technical support and maintenance to our clients.Key...
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Technical Support Specialist
4 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Oscar Full timeJob Title: 1st/2nd Line Support EngineerLocation: Stratford-Upon-AvonSalary: Up to £26kAbout the RoleThis exciting opportunity has arisen for a 1st/2nd Line Support Engineer to join our team at Oscar. As a key member of our IT department, you will be responsible for providing technical support and maintenance to our infrastructure and systems.Key...
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Mental Health Support Specialist
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Creative Support Ltd Full timeWe are seeking a dedicated Mental Health Support Specialist to join our team at Creative Support Ltd. As a Recovery Support Worker, you will play a vital role in delivering positive mental health and housing-related support to our service users in Atherton.Your role will involve visiting service users in their own homes or within other settings, offering...