Senior UX Designer
3 weeks ago
This is an exciting opportunity to join a dynamic online hospitality brand as a Senior User Experience Designer. The business has ambitious growth plans, and we are looking for an expert in digital ecommerce, B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever-changing customer needs and market forces.
You will provide UX expertise to a cross-functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist, and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams.
Key Responsibilities:- Designing customer journeys and improving usability for ecommerce concepts like product search, displaying product information, online payments, and checkout journey, user accounts, and post-sale functionality.
- Conducting user research and user testing to inform design decisions.
- Utilising data from multi-variant testing and analytics data to drive design improvements.
- Collaborating with internal stakeholders to guarantee a coherent and brand-aligned web site design and user experience.
- Running design workshops, retrospectives, and iterative and incremental change processes.
- Expertise with designing customer journeys and improving usability.
- Proven track record delivering superb UX, strong portfolio of past achievements.
- Working using agile processes.
- Excellent communication, listening, and presentation skills.
- Strong technical design knowledge and skills.
- Honours degree in Design.
This is a hybrid role, with 1-2 days per week in office.
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