Digital Product Solution Design Lead

6 days ago

Brighton, Brighton and Hove, United Kingdom AMEX Full time
About the Role

We are seeking a highly skilled Product Development Analyst to join our Enterprise Digital Experiences team at American Express. As a key member of our team, you will be responsible for driving engagement, satisfaction, and revenue through best-in-class user experience and compelling features and functionality.

Key Responsibilities
  • Work closely with Product, Engineering, and Decision Science teams to break down requirements into user stories and own feature delivery end-to-end.
  • Participate in pre-launch testing and post-launch validation with key partners across Marketing, Product Operations, Technology, and Decision Science.
  • Partner with Analytics to assess the value of new features and conduct strategic analysis to recommend enhancements to our capability roadmap.
  • Support the evolution of personalization and the evolving uses of machine-learning and intelligence more broadly and their implications on product development opportunities.
  • Support workstreams to continuously evolve and improve our underlying platforms.
Requirements
  • Experience working in digital product development supporting the E2E launch of digital products.
  • Experience with agile product development methodologies and tools (JIRA, Rally, Mural, Invision, etc.).
  • Technically minded and resourceful with an aptitude to picking up complex processes quickly. Comfortable with changing priorities.
  • Proven track record of positively collaborating with and influencing partners in a matrixed environment to achieve desired outcomes.
  • Ability to analyze data to determine priorities, opportunities, and issues with a product.
  • A strong communicator with the ability to deliver accurate, clear, and succinct messages to colleagues at a variety of different levels.
  • Proactive and enthusiastic self-starter who likes to take true ownership over the areas they have responsibility and is comfortable working across time zones.
  • Bachelor's degree or higher, preferably in a business discipline; product development, digital marketing, systems management, or equivalent experience.
About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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