Rehabilitation Case Management Specialist

3 weeks ago

Bristol, Bristol, United Kingdom Health and Care Management Ltd Full time
Position Overview

The role of a Rehabilitation Case Coordinator is pivotal in the realm of health solutions, focusing on case management and injury rehabilitation services.

At Health and Care Management Ltd, we deliver comprehensive treatment services tailored for personal injury, private medical insurance, and corporate sectors.

Our expertise spans from minor injuries to significant life-altering conditions, ensuring optimal outcomes for our clients and their advocates.

Key Responsibilities

As a Rehabilitation Case Coordinator, you will play a crucial role in:

  • Collaborating with leading case management professionals to oversee cases from initiation to resolution, ensuring all tasks are executed with precision.
  • Engaging with insurers, legal representatives, employers, and service providers to gather referral information, coordinate treatment, and maintain communication with clients.
  • Utilizing our specialized systems to document and manage case details, facilitating a seamless experience for all parties involved.
  • Building and nurturing relationships to effectively manage expectations and address any concerns that may arise during the rehabilitation process.
  • Employing analytical skills to identify the root causes of any issues and implementing swift resolutions.

It is essential to approach each case with empathy and understanding, considering the perspectives of all stakeholders involved in the healthcare journey.

Required Qualifications
  • Exceptional communication skills, both verbal and written, with the ability to convey information clearly and confidently.
  • Proficiency in various IT platforms, including Microsoft 365 and proprietary systems.
  • A willingness to learn and adapt to the complexities of the rehabilitation industry.
  • A commitment to delivering outstanding service with meticulous attention to detail.
  • Strong problem-solving abilities, utilizing all available information to determine the most effective solutions.
  • Prior experience in the insurance or medico-legal fields is highly advantageous.

If your qualifications align with this role, we encourage you to consider this opportunity within our esteemed organization.

About Health and Care Management Ltd

Established in 2003, Health and Care Management Ltd is a premier provider of rehabilitation and case management services. We are dedicated to assisting individuals in recovering and returning to their pre-injury state, ensuring access to high-quality, coordinated rehabilitation services across the UK.

Diversity and Inclusion

We are committed to fostering an inclusive workplace, welcoming applications from individuals of all backgrounds, regardless of age, disability, gender, sexual orientation, race, religion, or marital status.

Employee Benefits
  • 25 days of annual leave
  • Birthday leave
  • 6% company pension contribution
  • Bike to Work Scheme
  • Medicash Health plan
  • Enhanced parental leave policies
  • Two voluntary days off per year
  • Long Service Awards
  • Employee Wellbeing Seminars
  • Continuous Professional Development opportunities
  • Coverage for professional memberships (role dependent)

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