Rehabilitation Case Management Specialist

3 weeks ago


Bristol, Bristol, United Kingdom Health and Care Management Ltd Full time
About the Position

The role of a Rehabilitation Case Coordinator is crucial in the field of health management.

Company: Health and Care Management Ltd

Salary: £24,000

We specialize in providing comprehensive health solutions, case management, and rehabilitation services tailored for personal injury, private medical insurance, and corporate sectors.

Our extensive experience in handling a wide range of injuries, from minor to severe, allows us to effectively support our clients and their representatives in achieving optimal rehabilitation outcomes.

As a Rehabilitation Case Coordinator, you will play a vital role in facilitating communication and coordination among patients and relevant stakeholders, guiding them through their rehabilitation process.

Role Overview

We are seeking a skilled Rehabilitation Case Coordinator to become a part of our Treatment Services Team. Your responsibilities will encompass a variety of tasks, including:

  • Managing referrals from insurers and employers, and coordinating treatment arrangements through our extensive supplier network.
  • Ensuring clients receive timely and appropriate treatment.
  • Collaborating with leading case management professionals to oversee cases from initiation to resolution, ensuring all processes are executed efficiently and accurately.
  • Engaging with insurers, solicitors, employers, and suppliers to gather referral information, arrange treatments, and follow up with clients.
  • Maintaining and organizing case information within our specialized system to provide a seamless experience for clients.
  • Addressing client concerns and expectations by fostering strong relationships with all parties involved.
  • Utilizing analytical skills to identify the root causes of complaints and implementing effective resolutions.

It is essential to approach healthcare decisions with empathy and understanding, considering the perspectives of all stakeholders involved.

Key Qualifications
  • Effective communication skills, demonstrating clarity and confidence in both verbal and written interactions.
  • Proficiency in various IT systems, including Microsoft 365 and proprietary software.
  • A willingness to learn and adapt to the complexities of the rehabilitation industry.
  • A commitment to delivering exceptional service with meticulous attention to detail.
  • Strong analytical and problem-solving abilities, utilizing all available information to determine optimal solutions.
  • Prior experience in the insurance or medico-legal fields is highly desirable.

If your qualifications align with the requirements outlined, we encourage you to consider this opportunity as a Rehabilitation Case Coordinator.

About Health and Care Management Ltd

Established in 2003, Health and Care Management Ltd is a premier provider of rehabilitation and case management services. We cater to the insurance, corporate, and legal sectors, assisting individuals in their recovery and reintegration into work or their pre-injury state. Our mission is to ensure that everyone in the UK who requires rehabilitation has access to high-quality, effective, and coordinated services, delivering value through expedited recovery and positive clinical outcomes.

Diversity and Inclusion

Health and Care Management Ltd is dedicated to promoting equality of opportunity for all employees. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, sexual orientation, race, religion, or any other characteristic.

Employee Benefits
  • 25 days of annual leave
  • Your birthday off
  • 6% company pension contribution
  • Bike to Work Scheme
  • Medicash Health plan
  • Enhanced parental leave policies
  • 2 voluntary days per year
  • Long Service Awards
  • Employee Wellbeing Seminars
  • Continuing Professional Development opportunities
  • Professional memberships covered (role dependent)


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