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Trainee Ships Agent

2 months ago

Aberdeen, Aberdeen City, United Kingdom OBM People Full time

Job Summary:

OBM People is seeking a highly motivated and detail-oriented Trainee Ships Agent to join our team. As a Trainee Ships Agent, you will be responsible for providing exceptional customer service and support to our clients in the maritime industry.

Key Responsibilities:

  • Build and maintain effective relationships with clients, ensuring they receive the highest quality of service delivery and support.
  • Action operational requests from vessels, vessel owners, and vessel charterers.
  • Sourcing and procurement of equipment and supplies.
  • Inputting, retrieving, and reporting of data using computerized systems, ensuring accuracy and appropriate presentation style.
  • Maintain up-to-date knowledge of risk assessments and method statements, and undertake review of same ensuring compliance with legislation and company rules.
  • Work closely with safety advisors during incident investigations or safety initiatives to effect timely and positive results.
  • Driving duties, including the safe transportation of ships personnel, belongings, and equipment.

Requirements:

  • Full clean driving license.
  • Customer-focused with strong interpersonal and communication skills, both verbal and written.
  • Ability to build and maintain effective relationships, both internal and external.
  • Accustomed to working effectively in a fast-paced environment, flexible, and able to adapt to changing workloads and priorities.
  • Solutions-based with strong planning, organizing, and numeric skills, and an excellent attention to detail.
  • Ability to work independently, demonstrating initiative and ownership, while being a positive contributor to the wider team.
  • Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation.
  • Computer literate with well-developed IT skills across the Microsoft suite, with MS AX being an advantage.